Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 10, Problem 14DRQ
Summary Introduction

To determine: The two basic assumptions that must be satisfied to use a process capability index.

Introduction: Quality is a measure of excellence or a state of being free from deficiencies, defects and important variations. It is obtained by consistent and strict commitment to certain standards to attain uniformity of a product to satisfy consumers’ requirement.

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What two basic assumptions must be satisfied in order to use a process capability index?
Explain what are two basic assumptions must be satisfied in order to use a process capability index ?
BlueMoon Bottlers has a bottle-filling process with a mean value of 64 ounces and a standard deviation of 8 ounces. Suppose the upper and lower specification limits are 71 and 57 ounces, respectively. What is the process capability index of this process? (Note: You MUST show every single step and detailed derivation for full credit)
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