Excellence in Business Communication (12th Edition)
Excellence in Business Communication (12th Edition)
12th Edition
ISBN: 9780134319056
Author: John V. Thill, Courtland L. Bovee
Publisher: PEARSON
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Chapter 1, Problem 15LOC
Summary Introduction

To determine:

What idea can be gained through the term ’information paradox’?

Concept introduction: With the readily available services for communication as technology improved, the employees tend to misuse the information tools for their personal social networking purposes. It also has led the employees to act inappropriately across social media and has created a new set of managerial skills to ensure the company and its employees do not lose the reputation due to misconduct of few people. Since the tool that is used to enhance communication can also hinder it, asn information technology paradox is seen.

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