You often hear one of your co-workers making improper and derogatory comments about customers from other cultures (e.g., the way they dress, their accent, their values and beliefs, and so on). Often this occurs when other people from outside the organization(e.g., vendors, suppliers, or customers) can hear. Assume that another employee tries to engage you in a conversation in which he or she is making derogatory comments about people from another culture while there are people from a variety of countries within the hearing range. What would you do about the situation, if anything?

You often hear one of your co-workers making improper and derogatory comments about customers from other cultures (e.g., the way they dress, their accent, their values and beliefs, and so on). Often this occurs when other people from outside the organization(e.g., vendors, suppliers, or customers) can hear. Assume that another employee tries to engage you in a conversation in which he or she is making derogatory comments about people from another culture while there are people from a variety of countries within the hearing range. What would you do about the situation, if anything?

Understanding Management (MindTap Course List)

10th Edition

ISBN:9781305502215

Author:Richard L. Daft, Dorothy Marcic

Publisher:Richard L. Daft, Dorothy Marcic

Chapter13: Managing Communication

Section: Chapter Questions

Problem 2AL

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