Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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You are the CIO of a small company with a rapidly growing customer base. Which CRM system would you use: an on-premise CRM system, an on-demand CRM system, or an open-source CRM system? Remember that open-source CRM systems may be implemented either on-premise or on-demand. Discuss the pros and cons of each type of CRM system for your business.
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