Related questions
Read the following Case Study and answer the questions that follow.
You are a child care and education program director. Chris and Karen are teachers in your center. Chris just began working at the center, and as a recent college graduate, she has had little hands-on experience. She has a lot of questions and frequently needs help figuring out what to do. Karen has been with the center for many years. much long than any of the other teachers. She knows the program very well and functions reliably with little supervision. This morning, Chris and Karen got into an argument about shich group should be using the playground. They could not settle the argument themselves, so they brought the problem to you.
1. How should you handle the conflict between Chris and Karen?
2. If the entire staff was like Chris (new and inexperienced), which managment style would most likely serve you best? Why?
3. If the entire staff was like Karen (very experienced and well versed in the program), which management style would most likely serve you best? Why?
Trending nowThis is a popular solution!
Step by stepSolved in 5 steps
You are a child care and education program director. Chris and Karen are teachers in your center. Chris just began working at the center, and as a recent college graduate, she has had little hands-on experience. She has a lot of questions and frequently needs help figuring out what to do. Karen has been with the center for many years, much longer than any of the other teachers. She knows the program very well and functions reliably with little supervision. This morning, Chris and Karen got into an argument about which group should be using the playground. They could not settle the argument themselves, so they brought the problem to you.
1. How should you handle the conflict between Chris and Karen?
2. If the entire staff was like Chris (new and inexperienced), which management style would most likely serve you best? Why?
3. If the entire staff was like Karen (very experienced and well versed in the program), which management style would most likely serve you best? Why?
You are a child care and education program director. Chris and Karen are teachers in your center. Chris just began working at the center, and as a recent college graduate, she has had little hands-on experience. She has a lot of questions and frequently needs help figuring out what to do. Karen has been with the center for many years, much longer than any of the other teachers. She knows the program very well and functions reliably with little supervision. This morning, Chris and Karen got into an argument about which group should be using the playground. They could not settle the argument themselves, so they brought the problem to you.
1. How should you handle the conflict between Chris and Karen?
2. If the entire staff was like Chris (new and inexperienced), which management style would most likely serve you best? Why?
3. If the entire staff was like Karen (very experienced and well versed in the program), which management style would most likely serve you best? Why?
- key to tackling the talent war in the health sector is strategic planning for succession. At any given time, a senior member of your team could resign or suffer an unexpected health emergency. The only way to move forward without major organizational disruption is through planning for such occurrences. In this assessment, you will gain experience benchmarking succession planning strategies based on current trends. Assume your highest performing tenured manager of a 20-person department unexpectedly submitted her 2 weeks’ notice. Your next most tenured employee in the department has only 2 years of experience and is not ready to assume the position at this time. Additionally, there is a major health care organization in your area that seems to have the first pick when recruiting the talent you really need. The executive team for your organization has asked you to address this situation. Read “Using the Performance Values Matrix Alongside a 9-Box Grid” from Performance Culture, Inc.…arrow_forwardAssume that you are going to hire an engineer for your construction company. Explain Feedforward, Concurrent and Feedback Control mechanisms for this task. Which one do you think is the most important one? Why? Note: answer should be new , not copied one please. Thank youarrow_forwardRead the passage and answer the questions that follow After 3 months in her new role as Director of Human Resources (HR) at Customers First, Deborah Ketson feels confident she has identified the significant HR issues at the company. She has prioritized the issues and is meeting with company president Joan Bates to make her recommendations. Deborah is prepared to discuss her top priority, which is to conduct an organization-wide job analysis and job evaluation project in order to start building a more internally consistent pay structure. Customers First is a company that provides customer service for other companies. Small-to-medium-sized companies outsource their customer service function to Customers First, which manages all customer service for their clients through a call center and also via an online customer service center. The company works with a diverse group of clients ranging from small retail stores to larger online retailers. Customers First has grown quickly in the 5…arrow_forward
- As anHRM, you have decided to ask for a raise. Provide three bullet points that you plan to share with your manager to support your request.arrow_forwardRead the following case and answer the questions listed in order to analyse it. You should adopt a critical thinking approach in viewing the case from multiple perspectives and ethical considerations. You may find that not all aspects apply. You should not worry about this. The quality of your responses will be judged on your ability to present a well- grounded and well-defended analysis and justifications. Family BusinessJane has just been hired as the head of the Payroll Department at R&S Electronics Service Company, a firm of 75 employees. She was hired by Eddie, the General Manager of the company, who informed her of the need for maintaining strict confidentiality regarding employee salaries and pay scales. He also informed her that he fired the previous Payroll Department head for breaking that confidentiality by discussing employees’ salaries. She was also formally introduced to Brad, the owner, who told her to see him if she has any questions or problems. Both Brad…arrow_forwardEmployee skill sets and the concept of balanced scorecard have received considerable managerial attention in recent years. Under the balanced scorecard methodology, employee skill sets are most likely to be addressed and measured under which category? O Customer O Internal business processes O Learning and growth O Financialarrow_forward
- Janice has worked for Grandma B's Candies in the marketing department for 17 years. Last week, the CEO formally announced that Grandma B's was acquired by a large candy company wanting to expand its business into high-quality gourmet chocolates. Janice heard by way of the company grapevine that layoffs would occur in the days to come. She and her coworkers are very anxious and have gathered in the break room to chat. How could corporate leaders relieve employee anxiety in this situation? a Listen to the grapevine and update employees through a media-rich channel, such as a face-to-face meeting. b Start laying off employees as quickly as possible and blame those employees for not working hard enough. c Use the grapevine to leak information about early retirement packages and generous severance packages for those who choose to leave. d Keep depending on the grapevine as the best way to communicate with employees.arrow_forwardIt is time for you to meet with Kelly for her quarterly performance review. You are not sure what her goals or interests are. The one real performance issue you have noticed during the review period is that she is sometimes abrupt with internal clients when she is assigned to answer the “Help” line. In fact, you have received complaints from other departments that Kelly speaks to them in such a way that they feel stupid for having called. Other than this, her general performance is slightly above average. Kelly volunteers to help fellow employees with solving problems and implementing new programs in the network. She completes her assigned tasks more quickly than most other employees and her work is almost always error free. When an error is found, she is gracious in her acceptance of feedback. provide a detailed discussion of your preparation, for how you will handle the performance review meeting with Kelly and any follow-up action.arrow_forwardDesire and Diligence By Dr. Michael Wittmer This piece continues the series of worldview articles written by Dr. Michael Wittmer that you’ve read throughout the program. In this section, we take a look at what it means to work. As you read, first consider what role work should take in your life. Examine what priority you currently place on work. Next, as you reflect on the four tips for a disciplined life, consider how these would apply to you personally. Are there any changes that you may need to make in how you currently deal with the various elements of work?arrow_forward
- I'm stuck on how to answer these questions, any sort of help will be highly appreciated. Thanks.arrow_forwardRead the situation provided in the picture and answer the following question. What advice would you give Laura on improving her leadership skills andto the managers on improving their management skills?arrow_forwardYou are the Director of HR in a financial institution. In 2019, your company began a strategic planning exercise. Then came COVID. As the country responded to the Government’s public health measures, the company made many adjustments to the way work was accomplished. Coming out of the COVID crisis the company is different in many ways, especially in its use of information technology.The company is now about to return to its strategic planning exercise. They expect that this will result in the need to make major changes. Senior managers are reflecting on and assessing the current situation and are asking several questions. The CEO has asked you to prepare a paper that answers the following ones: 2. The company envisages its strategic planning would result in the need to make plans to change many aspects of the organization. Is there a theory or methodology that can guide the decision makers as they embark on this? If so, explain this theory in detail. b)arrow_forward
- Understanding BusinessManagementISBN:9781259929434Author:William NickelsPublisher:McGraw-Hill Education
Management (14th Edition)ManagementISBN:9780134527604Author:Stephen P. Robbins, Mary A. CoulterPublisher:PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract...ManagementISBN:9781305947412Author:Cliff RagsdalePublisher:Cengage Learning 
Management Information Systems: Managing The Digi...ManagementISBN:9780135191798Author:Kenneth C. Laudon, Jane P. LaudonPublisher:PEARSON
Business Essentials (12th Edition) (What's New in...ManagementISBN:9780134728391Author:Ronald J. Ebert, Ricky W. GriffinPublisher:PEARSON
Fundamentals of Management (10th Edition)ManagementISBN:9780134237473Author:Stephen P. Robbins, Mary A. Coulter, David A. De CenzoPublisher:PEARSON