
Read the following case and answer the questions listed in order to analyse it. You should adopt a critical thinking approach in viewing the case from multiple perspectives and ethical considerations.
You may find that not all aspects apply. You should not worry about this. The quality of your responses will be judged on your ability to present a well- grounded and well-defended analysis and justifications.
Family Business
Jane has just been hired as the head of the Payroll Department at R&S Electronics Service Company, a firm of 75 employees. She was hired by Eddie, the General Manager of the company, who informed her of the need for maintaining strict confidentiality regarding employee salaries and pay scales. He also informed her that he fired the previous Payroll Department head for breaking that confidentiality by discussing employees’ salaries. She was also formally introduced to Brad, the owner, who told her to see him if she has any questions or problems. Both Brad and Eddie made her feel welcome.
After three months of employment, Jane begins to wonder why Greg makes so much more in commissions than the other service technicians. She assumes that he must be highly qualified and must work rapidly because she has overheard Brad commending Greg on his performance on several occasions. She has also noticed Brad, Eddie, and Greg having lunch together frequently.
One day, Eddie gives Jane the stack of work tickets for the service technicians for the upcoming week. The technicians are to take whatever ticket is on top when they finish the job they were working on. After putting the tickets where they belong, Jane remembers she has a doctor’s appointment the next morning and returns to Eddie’s office to tell him she will be reporting late for work. When she enters Eddie's office, she sees Eddie give Greg a separate stack of work tickets.
As she stands there, Eddie tells her if she mentions this to anyone, he will fire her. Jane is upset because she understands that Eddie is giving the easier, high-commission work to his brother. Jane also realizes that Eddie does have the authority to hire and fire her. Since she has only been at the company a short time, she is also still on probation. This is her first job since college. She wonders what she should do.
--
Author: Dr Marilyn M. Helms
Questions
What approaches could the main character take to resolving this issue? Describe at least four detailed approaches.

Step by stepSolved in 3 steps

- If you were interviewing applicants for a sales position at the Container Store, what questions would you ask, and why?arrow_forwardrespond to the following about job analysis is this a good way to go about it To improve the efficiency of the workforce, a job analysis questionnaire is usually conducted to gather information about the various duties and responsibilities of the employees. After completing the survey, the employees are then asked to log their time and work habits. Having a diverse workforce helps businesses develop ideas and solutions to their customers' needs. It increases employee morale and helps them work more efficiently. This will also help boost the company's productivity. Having a diverse workforce makes employees feel valued and accepted, which will help them stay with your company longer. It will also reduce your recruitment costs and boost your company's profitability. Having a happy and diverse workforce can additionally help you save time and money. One of the most important factors that employers consider when it comes to conducting formal evaluations is the frequency of the review.…arrow_forwardRequired: Narrate the case with a suitable title for the case. Justify your title.arrow_forward
- In a brief summary paragraph, please describe your previous experience that you think directly relates to the job duties and responsibilities listed in the attached job description. THE CANDIDATE HAS NO EXPIRIENCE IN THIS FIELDarrow_forwardDo you think it should be illegal for organizations to ask job applicants for their salary history information when they are applying for a job? In addition, why do you think that organizations try to keep employee salary information quiet in organizations? Do you think this should change and pay should become more transparent? Why or why not?arrow_forwardYou are a Benefits Manager at a privately held, retail organization. In January, you were notified that health insurance premiums have increased, and as a result, changes need to be made to the existing benefit package for the next year. The owners of the company want to keep the employee contribution to health insurance the same and therefore cuts will need to come from other voluntary benefits offerings. Current voluntary benefits include Paid Time Off, Holiday Pay, Life Insurance, Long Term Disability, Dental Insurance, Tuition Reimbursement, and an Employee Assistance Program. what information and data would be good togather make an informed decision regarding the benefits that should be eliminated or reduced for the next benefit year? , assume both the Employee Assistance Program and Tuition Reimbursement benefits were eliminated. What qualitative and quantitative metrics would you recommend tracking to evaluate these actionsarrow_forward
- What is the difference between being independence in fact (independence of mind) and being independence in appearance? Please use the illustration below to help you answer this question.arrow_forwardAssume that you are responsible for developing and maintaining the O’Leary Organization’s performance appraisal system.Respond to each employee who sent you an e-mail. what additional actions you would take with reference to each item. SituationThe O’Leary Organization is a medium-sized organization with headquarters in the Midwest. The training and development section consists of you or your team. In addition to conducting training, you have full responsibility for the organization’s performance evaluation system. The O’LearyOrganization’s present performance appraisal system, which you are to assume you or your teamdesigned, requires that all employees be evaluated by their supervisor on a periodic basis. All employees are evaluated at the end of a 90-day period (the initial employment period) and on a yearly basis thereafter. The O’Leary Organization Performance Appraisal FormE-Mail Items Item 6To: HR DepartmentFrom: Howard Adams, SupervisorRE: Necessity of Signing Evaluation…arrow_forwardRead the passage and answer the questions that follow Susan Berry just returned from a national conference on compensation and benefits where she attended a session on health savings accounts (HSAs). Susan is the human resources director at Frontline PR, and the company has been struggling with the cost of health care insurance. After speaking with several experts at the conference, Susan now thinks an HSA might be a viable option for the company. Frontline PR is a public relations firm located in the Northeast that employs close to 150 people in four different offices. Public relations professionals make up most of the staff, but the company also employs a complete administrative and operations staff. All of Frontline’s employees work full-time schedules and are eligible to participate in its health care insurance plan. Frontline currently offers a standard fee-for-services health care insurance option. The plan has a modest deductible of $300 per year and a 20 percent coinsurance…arrow_forward
- A success story highlights job candidates' skills by explaining how they dealt with a challenging situation. Construct a short success story; be sure to: • Explain the situation or required task. • Describe the actions you took. . • Detail the successful result of your actions.arrow_forwardJones owns a small business with 12 employees. He wants to start a system of appraising the performance of his employees on an annual basis. He wants to conduct performance feedback interviews with each of his employees. Discuss three major approaches to employee performance feedback interviews. Discuss the advantages and disadvantages of each approach to employee performance feedback interviews. Which type of employee performance feedback interview do you recommend that Mr. Jones use? Why do you recommend that he use that particular type of employee performance feedback interview?arrow_forwardYou receive four applications for the three positions. You have read their resumes and conducted interviews. Who do you hire for each role? Students will use a categorization table to match the right job to the right person. Pat is outgoing and likes working with people. Pat is friendly, organized and wants to be a part of a growing team. Teddy is creative and is interested in culinary arts. Teddy is interested in joining a new company in the hopes of helping develop the next great food destination. Robin likes working with numbers and is interested in joining a large organization with a clearly defined career path. Lee is detail oriented and likes working with numbers. Lee works well independently and wants to work for a start-up. Customer Bookkeeper Service Taco None Maestroarrow_forward
- Understanding BusinessManagementISBN:9781259929434Author:William NickelsPublisher:McGraw-Hill EducationManagement (14th Edition)ManagementISBN:9780134527604Author:Stephen P. Robbins, Mary A. CoulterPublisher:PEARSONSpreadsheet Modeling & Decision Analysis: A Pract...ManagementISBN:9781305947412Author:Cliff RagsdalePublisher:Cengage Learning
- Management Information Systems: Managing The Digi...ManagementISBN:9780135191798Author:Kenneth C. Laudon, Jane P. LaudonPublisher:PEARSONBusiness Essentials (12th Edition) (What's New in...ManagementISBN:9780134728391Author:Ronald J. Ebert, Ricky W. GriffinPublisher:PEARSONFundamentals of Management (10th Edition)ManagementISBN:9780134237473Author:Stephen P. Robbins, Mary A. Coulter, David A. De CenzoPublisher:PEARSON





