Which of the following 4 intervention strategies used to manage multicultural teams should be attempted LAST after considering and/or attempting the other intervention options? O Exit O Adaptation O Structural Intervention O Managerial Intervention

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Which of the following 4 intervention strategies used to manage multicultural teams should be
attempted LAST after considering and/or attempting the other intervention options?
O Exit
O Adaptation
Structural Intervention
O Managerial Intervention
To structure multicultural teams, Separation emphasizes
one subgroup dominates the creation of norms, social structure, and the direction of the team
O the mixing of different cultural/personal approaches into a coherent, unique, stable approach
preserving different approaches, retaining tensions, and is characterized by dynamic shifts in procedural
approaches, careful arrangement of subgroups, and/or careful introduction of alternative norms
O encouraging members to take the time to be aware of cultural differences and reach common
understanding
Benefits: efficiency and reduced process
conflict Downsides: can reduce creativity
and learning unless there is high prosocial
use of status/power differences
Benefits: simplified and cohesive norms,
roles, expectations, and shared
identity Downsides: may take time to
develop unless strong efforts to foster are
taken
Benefits: maintains and leverages cultural
differences; does not take as long as
assimilation approach; enhances creativity
and learningDownsides: can be difficult to
manage without 'culturally metacognitive
members; potential synergies are lost
without careful management of subgroup
boundaries
✓ [Choose ]
Separation
Integration
Assimilation
[Choose ]
[Choose ]
Transcribed Image Text:Which of the following 4 intervention strategies used to manage multicultural teams should be attempted LAST after considering and/or attempting the other intervention options? O Exit O Adaptation Structural Intervention O Managerial Intervention To structure multicultural teams, Separation emphasizes one subgroup dominates the creation of norms, social structure, and the direction of the team O the mixing of different cultural/personal approaches into a coherent, unique, stable approach preserving different approaches, retaining tensions, and is characterized by dynamic shifts in procedural approaches, careful arrangement of subgroups, and/or careful introduction of alternative norms O encouraging members to take the time to be aware of cultural differences and reach common understanding Benefits: efficiency and reduced process conflict Downsides: can reduce creativity and learning unless there is high prosocial use of status/power differences Benefits: simplified and cohesive norms, roles, expectations, and shared identity Downsides: may take time to develop unless strong efforts to foster are taken Benefits: maintains and leverages cultural differences; does not take as long as assimilation approach; enhances creativity and learningDownsides: can be difficult to manage without 'culturally metacognitive members; potential synergies are lost without careful management of subgroup boundaries ✓ [Choose ] Separation Integration Assimilation [Choose ] [Choose ]
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