What is the optimal way for brands to utilize social media in the feedback loop of the communication model? What must brands do to ensure this feedback loop does not damage their brand equity? Also, what social media tools are a “must”? Where does a brand "draw-the-line" in selecting social media tools and execution of social media presence?
What is the optimal way for brands to utilize social media in the feedback loop of the communication model? What must brands do to ensure this feedback loop does not damage their brand equity? Also, what social media tools are a “must”? Where does a brand "draw-the-line" in selecting social media tools and execution of social media presence?
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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What is the optimal way for brands to utilize social media in the feedback loop of the communication model? What must brands do to ensure this feedback loop does not damage their brand equity? Also, what social media tools are a “must”? Where does a brand "draw-the-line" in selecting social media tools and execution of social media presence?
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