Please do not give solution in image format thanku The attached House of Qualitywas created for a new sportswatch product. Which productcharacteristic (the "hows") hasthe highest importancerating?RelationshipEasy to programLightweightEasy to readHigh-5Medium-3 ReliableLarge LCD DisplaysClear instructions |Weight of watchErgonomic design of claspAverage life to failureLumens of lightingLittle metal content,IRONMANG-SHOCKMOSSIMO1034SO25Low-1 Digital readoutsEasy to fastenOur importance ratingsA. Large LCD displayB. Weight of watch(O)OC. Average life to failureD. Little metal contento(oG=GoodGFFOFFG F-FairFPG P-PoorGGPGGFGFG

In the realm of operations management, there are specific structured approaches to customer needs…

Answered: was created for a new sports watch…

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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What is the sample t-statistic and the critical t-value? Count Design A Design B Di = Xi - X'i 1 135.20 108.40 26.80 2 203.10 190.30 12.80 3 208.20 170.20 38.00 4 141.70 109.10 32.60 5 244.30 217.80 26.50 6 164.10 172.70 -8.60 7 266.90 224.40 42.50 8 130.20 112.00 18.20 9 138.90 92.30 46.60 10 171.20 131.60 39.60 Sample mean= 180.38 152.88 27.50 Sample standard deviation= 48.29 48.43 16.60
• A quality manger failed to detect a bad quality product so he sends it to the market thinking that the quality is good. Accordingly, the customer was not happy with the product as the quality was unacceptable. This is known as(a) "Consumer Risk" Select one: O True O False
Quality Cost ClassificationRequired Classify each of the following costs into one of the four quality cost (i.e., COQ) categories:1. Materials, labor, and overhead costs of scrapped units.2. Engineering time spent to determine the causes of failures to meet product specification.3. Wages and salaries for the time spent by workers to gather quality measurements.4. Information systems costs expended to develop data requirements.5. Clerical staff expenses to coordinate training programs.6. Salaries for members of problem-solving teams.7. Payment to settle a product-liability lawsuit.
What is TQM?
The Healthy Chocolate Company makes a variety of chocolate candles, including a 12-ounce chocolate bar (340 grams) and a box of six 1-ounce chocolate bars (170 grams). a.Specifications for the 12-ounce bar are 322 grams to 358 grams. What is the largest standard deviation (In grams) that the machine that fills the bar molds can have and still be considered capable if the average fill is 340 grams? (Round your intermediate calculations to 2 decimal places and final answer to 3 decimal places.) Standard deviation b.The machine that filles the bar molds for the 6-ounce bars has a standard deviation of .84 grams. The filling machine is set to deliver an average of 1.04 ounces per bar. Specifications for the six-bar box are 150 to 190 grams per box. Is the process capable? Hint: The variance for the box is equal to six times the bar variance. Convert all calculations Into grams. O Yes O No grams c.What is the lowest setting in ounces for the filling machine that will provide capability in…
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Autopitch devices are made for both major- andminor-league teams to help them improve their batting averages.When set at the standard position, Autopitch can throw hardballstoward a batter at an average speed of 60 mph. To monitorthese devices and to maintain the highest quality, Autopitchexecutive Neil Geismar takes samples of 10 devices at a time. Theaverage range is 3 mph. Using this information, construct controllimits for:a) :X chart.b) R chart.
OF19-Google Chrome du.om/mod/quiz/attempt.php?attempt3D14287098&cmid=7119448&page%3D4 g System (Academic) ations Management || fall20 Qu Many companies provide their workers and staff a degree of autonomy and control in an attempt to improve quality. This refers to of Select one: O a. Employee encouragement stion Om O b. Employee empowerment OC. Brainstorming 12 O d. Employee involvement Oe. None is correct Next page page Fin
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Pharasalia skincare Inc. has developed a new lotion that will help to improve skin ageing. Total sales of the lotion for the last year were $60,000,000. The following data have just been gathered on last year's quality- related costs. COST CATEGORY AMOUNT ($) Product recalls $625,000 Downtime due to defects 600,000 Warranty claims 420,000 Inspection of and testing of incoming materials 300,000 Product liability lawsuits 500,000 Process quality audits 350,000 Rework costs 480,000 Quality training 150,000 Process control monitoring 350,000 Transportation costs to fix customers' problems 375,000 Statistical process control 200,000 Waste 300,000 Net cost of scrap 650,000 Supplier certification 250,000 Reliability engineering 200,000 Returned products 380,000 Manufacturing inspection 150,000 1.Prepare a cost-of-quality report classifying costs into prevention, appraisal, internal failure, and external failure. Also, show costs as a percentage of total costs and total sales. 2.Write a…
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. Inspection results of video-of-the-month shipments to customers for 25 consecutive days are given in the following table. What central line and control limits should be established and posted if it is assumed that any out of-control points have assignable causes? The number of inspections each day is constant and equals 1750. Date Nonconforming Date Nonconforming July 6 47 July 23 37 7 42 26 39 8 48 27 51 9 58 28 44 12 32 29 61 13 38 30 48 14 53 Aug 2 56 15 68 3 48 16 45 4 40 19 37 5 47 20 57 6 25 21 38 9 35 22 53

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was created for a new sports watch product. Which product Characteristic (the "hows") has the highest importance rating?