Answered: Topic: BULLYING IN WORKPLACE…

Business

Management

Topic: BULLYING IN WORKPLACE Question:Are there ever any circumstances where bullying is appropriate?

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Topic: BULLYING IN WORKPLACE Question:Are there ever any circumstances where bullying is appropriate?

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Case: Dealing with Workplace Bullying Work-related responsibilities can be challenging for many employees, managers, and executives for numerous reasons. It is not uncommon for all of these people to face challenges in balancing personal and work-life demands, as well as extensive job demands. But the pressure can be increased when “bullying” by bosses or employees is present.Bullying in workplaces occurs when people are insulted, frightened, pressured strongly by comments, or face numerous other questionable actions by others. The occurrence of bullying is extensive, according to some surveys. For instance, of more than 50 million workers surveyed, about 37% of them said they had been bullied at work. Many of the incidents were by executives, managers, or supervisors who were their bosses. Examples of bullying by bosses included criticizing employees personally with insults or yelling, and making excessive demands. In a smaller study in San Francisco, 45% of 1,000 employees said they…
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SECTION B: CASE STUDY “Gerald was a 60-year-old man working as a salesperson in a hardware store with several younger co-workers, a few of whom consistently treated him with disrespect, making nasty comments about his being old, slow and "computer illiterate" because he was not very good with the online inventory system. At first, Gerald ignored the comments, but he rapidly grew tired of them. He politely, and privately, spoke to the most vocal of the younger employees, asking him to stop the needling, but the younger man told Gerald that he was being too sensitive and the bullying grew worse. Gerald eventually approached the store owner about the situation. The owner likes Gerald, but was unwilling to get involved with what he called "employee issues." Gerald noted that since many of the insults reference Gerald's age, they could constitute illegal workplace harassment. The store owner became defensive and continued to do nothing about…