Principles Of Marketing
17th Edition
ISBN: 9780134492513
Author: Kotler, Philip, Armstrong, Gary (gary M.)
Publisher: Pearson Higher Education,
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To eliminate service inconsistencies, companies rely on ______
and___________ .
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- Service processes exist in terms of ________ systems.arrow_forwardWhich of the following is an important difference between Service Operations and Manufacturing Operations? Group of answer choices Services generally don’t have capacity problems Services typically can’t keep inventory Services are very capital intensive Services have longer throughput timesarrow_forwardHow does containerization (e.g., Docker) impact service deployment and management in microservices ecosystems?arrow_forward
- Explain the importance of versioning and backward compatibility when developing and evolving services.arrow_forwardGive an example of a service failure you have experienced. Was there any remedygiven? What could the firm have done better?arrow_forwardEvaluate the ethical considerations in designing reliable systems, especially in critical infrastructure.arrow_forward
- Discuss the concept of slowly changing dimensions (SCDs) in data warehousing. What are the different types of SCDs, and how do they impact data warehouse design?arrow_forward54. Which of The following services can be defined as “ where the service crosses a border, but the producer and consumer don’t/ Consumption board Cross border supply Commercial presence Movement of natural personsarrow_forwardWhich of the following is not a characteristic of services? a. Intangible b. Inseparable c. Perishable d. Variable e. Tangiblearrow_forward
- Users of the internet have the opportunity to get two separate sorts of services via the usage of applications. The characteristic that sets a service apart from its competitors is known as its differentiating trait.arrow_forwardDiscuss the key problems and concerns of modal and carrier range.arrow_forward
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