To eliminate service inconsistencies, companies rely on ______ and___________ .

To eliminate service inconsistencies, companies rely on and_____ .

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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and___________ .

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