Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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- Which one of the following is not a dimension of the 3-D negotiation strategy? a. Identifying other potential transactions to avoid failure b. Finding the right negotiation and parties c. Solving inter-personal problems d. Creating deals that increase valuearrow_forwardGroupthink describes situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views. Groupshift, or group polarization, describes the way group members tend to exaggerate their initial positions when discussing a given set of alternatives to arrive at a solution. In groupshift the group’s decision reflects the dominant decision-making norm—toward greater caution or more risk—that develops. true or falsearrow_forwardWhich of the following statements accurately describes outcome interdependence? A.) In teams with high outcome interdependence, the reward that the team receives is not linked to the performance of each team member. B.) A low degree of outcome interdependence exists when all team members share in the rewards that the entire team earns. C.) High outcome interdependence implies that team members depend solely on their own individual performances for the rewards that they receive. D.) On teams in which members reflect on their performance, higher levels of outcome interdependence decrease the amount of information shared among members. E.) Low outcome interdependence exists in teams in which individual members receive rewards and punishments on the basis of their own performance.arrow_forward
- Comment on: Active Listening: Active listening is a crucial concept in conflict resolution as it involves giving full attention to what others are saying, processing their message, and responding thoughtfully. In conflict situations, active listening helps by fostering empathy and understanding. When individuals feel heard and understood, it can de-escalate tensions and open the door to constructive dialogue. By actively listening, parties involved in a conflict can clarify misunderstandings, identify common ground, and work towards mutually agreeable solutions.Emotional Intelligence: Emotional intelligence, as discussed in the chapter, is the ability to recognize, understand, manage, and effectively use one's own emotions as well as the emotions of others. In the context of conflict, emotional intelligence is significant because it enables individuals to navigate emotional reactions more effectively. Conflict often stirs up strong emotions, and those with higher emotional…arrow_forward[Sabrina] Sabrina owns and operates Marston Bakery, which specializes in cookies and cakes. Down the street is West Bakery, owned by Emily. West Bakery also sells various sweets, such as cupcakes. These two companies operate in the same area and sell similar products. What would Sabrina at Marston Bakery consider West Bakery? O A competitor O A supplier O A stakeholder O Achannel O A customerarrow_forwardWhich of the following dispute resolution methods is pro-active, in that it is established before construction (and a dispute) begins? Mediation Arbitration Negotiation Dispute review board Litigationarrow_forward
- Two co-workers are disagreeing over who is responsible for planning a corporate event. To solve the conflict, the manager steps in and reiterates each of their role in the company, thus giving the responsibility to one employee over another. What type of conflict management technique is this? Compromise Altering the human variable Smoothing Authoritativearrow_forwardDiversity in the workplace refers to the presence of individuals with various backgrounds, experiences, and perspectives. Inclusion, on the other hand, involves creating an environment where all employees feel valued, respected, and included in decision-making processes. Embracing diversity can lead to increased innovation, creativity, and better problem-solving within an organization. It is essential for companies to actively promote inclusivity by fostering a culture that celebrates differences and ensures equal opportunities for all employees. Inclusive workplaces not only benefit employees but also contribute to a positive corporate image and overall organizational success. Question: What strategies can organizations implement to create a more inclusive workplace, ensuring that diversity is not only acknowledged but actively embraced throughout all levels of the organization?arrow_forwardAssume that in 2017 there were only three incidents of “disturbances” on a United plane prior to Mr. Dao’s removal. Furthermore, all three of these incidents were instigated by passengers, not the airline. Based on this information, what negotiating bias may CEO Munoz be influenced by? Multiple Choice Issue framing and risk Self-serving bias Law of small numbers The winner’s cursearrow_forward
- Which of the negotiation tactics listed below is an effectivemethod for persuasion in a win/win negotiation? attempt to make the case with an up-front hard sell resist compromises present a great argument assume persuasion is a one-shot effort none of the above tactics are good ( well explain all point of question with deeply explanation.)arrow_forwardcomment on: The importance of managing and understanding our emotional intelligence during conflict can lead to more effective and efficient solutions. Effective conflict management requires emotional intelligence, which involved being aware of one's own emotions and other's. This is similar to the idea of perceiving from the reading, which is defined as, "[...] the ability to identify emotions in oneself and other". The importance of acknowledging one's own emotions and understanding how to control your emotions in order reach the best possible outcome is crucial. Social intelligence is also crucial in managing emotions during conflict because It is the ability to read and understand social cues and the emotions of other involved. This helps to gain a deeper understanding and perspective of the feelings of all parties. Similarly, the reading highlights understanding, which refers to the ability to evaluate emotions and identify how they effect our actions. If are aware of how our…arrow_forwardThe mayor would have had much better luck blocking the evacuation of the city, yet still receiving federal resources, if Ava’s conflict style was high on ______. Multiple Choice competition accommodation avoiding yielding dominatingarrow_forward
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