The small mail-order firm Sea’s Beginning has onephone line. An average of 60 people per hour call inorders, and it takes an average of one minute to handlea call. Time between calls and time to handle calls areexponentially distributed. If the phone line is busy, Sea’sBeginning can put up to c 2 1 people on hold. If c 2 1people are on hold, a caller gets a busy signal and calls acompetitor. Sea’s Beginning wants only 1% of all callersto get a busy signal. How many people should it be ableto put on hold, that is, what is the required value of c?
Critical Path Method
The critical path is the longest succession of tasks that has to be successfully completed to conclude a project entirely. The tasks involved in the sequence are called critical activities, as any task getting delayed will result in the whole project getting delayed. To determine the time duration of a project, the critical path has to be identified. The critical path method or CPM is used by project managers to evaluate the least amount of time required to finish each task with the least amount of delay.
Cost Analysis
The entire idea of cost of production or definition of production cost is applied corresponding or we can say that it is related to investment or money cost. Money cost or investment refers to any money expenditure which the firm or supplier or producer undertakes in purchasing or hiring factor of production or factor services.
Inventory Management
Inventory management is the process or system of handling all the goods that an organization owns. In simpler terms, inventory management deals with how a company orders, stores, and uses its goods.
Project Management
Project Management is all about management and optimum utilization of the resources in the best possible manner to develop the software as per the requirement of the client. Here the Project refers to the development of software to meet the end objective of the client by providing the required product or service within a specified Period of time and ensuring high quality. This can be done by managing all the available resources. In short, it can be defined as an application of knowledge, skills, tools, and techniques to meet the objective of the Project. It is the duty of a Project Manager to achieve the objective of the Project as per the specifications given by the client.
The small mail-order firm Sea’s Beginning has one
phone line. An average of 60 people per hour call in
orders, and it takes an average of one minute to handle
a call. Time between calls and time to handle calls are
exponentially distributed. If the phone line is busy, Sea’s
Beginning can put up to c 2 1 people on hold. If c 2 1
people are on hold, a caller gets a busy signal and calls a
competitor. Sea’s Beginning wants only 1% of all callers
to get a busy signal. How many people should it be able
to put on hold, that is, what is the required value of c?
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