The Decision Sciences Department is trying to determine whether to rent a slow or a fast copier. The department believes that an employee's time is worth $15 per hour. The slow copier rents for $4 per hour, and it takes an employee an average of 10 minutes to complete copying. The fast copier rents for $15 per hour, and it takes an employee an average of six minutes to complete copying. On average, four employees per hour need to use the copying machine. (Assume the copying times and interarrival times to the copying machine are exponentially distributed.) Which machine should the department rent to minimize expected total cost per hour? A) B) C) D) Worst to sloW copier. Better to slowW copier. Worst to fast copier. Better to slow copier. Answer

Ashley’s department store in Kansas City maintains a successful catalog sales department in which four clerk takes orders by telephone. If four clerks are occupied on four-lines, incoming phone calls to the catalog department are answered automatically by a recording machine and asked to wait. As soon as the clerk is free, the party that has waited for the longest is transferred and answered first. Calls come in an average of 3 minutes. The clerk is capable of taking an order in an average of 10 minutes. Calls tend to follow a Poisson distribution, and service times tend to be exponential. a. λ= μ= b. Calculate P0 c. How many callers, on average, are waiting to place an order under the current operating system?

55. The mail order firm of L. L. Pea receives an averageof 200 calls per hour, where times between calls areexponentially distributed. It takes an L. L. Pea operatoran average of three minutes to handle a call. If a callergets a busy signal, L. L. Pea assumes that he or she willcall a competing mail-order company, and L. L. Pea willlose an average of $30 in profit. The cost of keeping aphone line open is $9 per hour. How many operatorsshould L. L. Pea have on duty? Use simulation to answerthis question. Does the answer depend on whether theservice times are exponentially distributed?

Consider the case of Conrad's Cookie Company, where he and two of his friends (Jared and Jack) are working to make and sell cookies. They have just one oven and can bake up to two dozen cookies at a time. The oven can bake two dozen cookies simultaneously (of similar or different ingredients) or one dozen only. If one dozen is baking in the oven, baking time will not be any different from baking two dozen simultaneously. The sequence of baking steps and respective durations are below. Mixing and Spooning (together) 3 mins/dozen Loading 1 minutte/dozen. Baking 8 mins. baking time for one or two dozens. Cooling 6 minutes Packing 5 mins/dozen cookies Payment (to be done after packing only) 1 minute per order If all orders are 4 dozen cookies, a) What is the best way to assign Conrad and his friends to jobs in order to maximize capacity? Find highest theoretical capacity and bottleneck of the process. b) Once system warms up, is the capacity the same…

A machine is set to pump cleanser into a process at the rate of 5 gallons per minute. Upon inspection, it is learned that the machine actually pumps cleanser at a rate described by the uniform distribution over the interval 5.0 to 8.0 gallons per minute. Would you expect the machine to pump more than 7.85 gallons per minute?

A Company that makes shopping carts for supermarkets and other stores recently purchased some new equipment that reduces the labor content of the jobs needed to produce the shopping carts. Prior to buying the new equipment, the company used 4 workers, who produced an average of 87 carts per hour. Workers receive $13 per hour, and machine coast was $32 per hour. With the new equipment, it was possible to transfer one of the workers to another department, and equipment cost increased by $18 per hour while output increased by four carts per hour.a) Compute the multifactor productivity (MFP) (labor plus equipment) under the Prior to buying the new equipment. The MFP (carts/$) = (                ) (round to 4 decimal places).b) Compute the % growth in productivity between the Prior to and after buying the new equipment. The growth in productivity =  (             ) % (round to 2 decimal places)

Do you believe that interruptions might increase the efficiency of the machine and decrease the amount of time it spends doing nothing?

You are the regional sales manager  For a large pharmaceutical company is hiring a district sales manager in your region there are 3 applicants for this position a male 62 years of age with 40 years of experience a female 47 years of age with 20 years of experience who is a paraplegic A female 22 years of age who is a new college graduate  The hiring manager does not want to consider the  62  You're old male because he does not believe he will be able to put forth enough effort at his age he also does not want to consider the 47 year old female because he believes her appearance will cause potential customers to not buy their product he would like to hire the  Twenty year old  Female because even though she has no experience he feels  Like his clients will be more receptive to her  Appearance You are concerned about the process the hiring manager Used  The recommendation raises ethical issues and may cause the company legal problems The group has been asked to create an employee…

Jesse is tasked with cleaning out and shredding old illness and injury records at his workplace. He must keep records going how far back?     Responses seven years seven years at least one year at least one year ten years ten years at least five years

Process time is part of cycle time.  The process time of a business process refers to: a. alWways is the largest part of cycle time. b. timMe a customer spends waiting in a queue (e.g., time customer spends waiting in a drive-thru line) c. is ofFten considered to be value-added time to the customer. d. timMe from beginning to completion of the business process.