The average number of customers waiting. (Round your intermediate calculations to 3 decimal places and final answer to 2 decimal places.) Answer is complete but not entirely correct. 5.000 Average number of customers waiting

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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I need assitance with solving this Problem 9  . I made numerous attempts to solve. however I am still having issues. Please provide a step by step explanation so, I can use it as notes for future reference. Respectfully thank you 

Benny the Barber owns a one-chair shop. At barber college, they told Benny that his customers would exhibit a Poisson arrival
distribution and that he would provide an exponential service distribution. His market survey data indicate that customers arrive at a
rate of 4.0 per hour. It will take Benny an average of 13 minutes to give a haircut. Based on these figures, find the following:
a. The average number of customers waiting. (Round your intermediate calculations to 3 decimal places and final answer to 2
decimal places.)
Answer is complete but not entirely correct.
Average number of customers waiting
5.00
b. The average time a customer waits. (Round your answer to 2 decimal places.)
Transcribed Image Text:Benny the Barber owns a one-chair shop. At barber college, they told Benny that his customers would exhibit a Poisson arrival distribution and that he would provide an exponential service distribution. His market survey data indicate that customers arrive at a rate of 4.0 per hour. It will take Benny an average of 13 minutes to give a haircut. Based on these figures, find the following: a. The average number of customers waiting. (Round your intermediate calculations to 3 decimal places and final answer to 2 decimal places.) Answer is complete but not entirely correct. Average number of customers waiting 5.00 b. The average time a customer waits. (Round your answer to 2 decimal places.)
Answer is complete and correct.
84.60 minutes
Average waiting time
c. The average time a customer is in the shop. (Round your intermediate calculations to 3 decimal places and final answer to 1
decimal place.)
Average time
Answer is complete and correct.
97.6 minutes
Transcribed Image Text:Answer is complete and correct. 84.60 minutes Average waiting time c. The average time a customer is in the shop. (Round your intermediate calculations to 3 decimal places and final answer to 1 decimal place.) Average time Answer is complete and correct. 97.6 minutes
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