MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
6th Edition
ISBN: 9781119256830
Author: Amos Gilat
Publisher: John Wiley & Sons Inc
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Suppose the mean wait-time for a telephone reservation agent at a large airline is 40 seconds. A manager with the airline is concerned that business may be lost due to customers having
to wait too long for an agent. To address this concern, the manager develops new airline reservation policies that are intended to reduce the amount of time an agont needs to spend with
each customer. A random sample of 250 customers results in a sample mean wait-time of 39.1 seconds with a standard deviation of 4.2 seconds. Using a=0.05 level of significance, do
you believe the new policies were effective in reducing wait time? Do you think the results have any practical significance?
6-7
(Round to two decimal places as needed.)
Calculate the P-value.
P.value =
Round to three decimal olaces as needed.)
ick to select your answer(s).
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Transcribed Image Text:Suppose the mean wait-time for a telephone reservation agent at a large airline is 40 seconds. A manager with the airline is concerned that business may be lost due to customers having to wait too long for an agent. To address this concern, the manager develops new airline reservation policies that are intended to reduce the amount of time an agont needs to spend with each customer. A random sample of 250 customers results in a sample mean wait-time of 39.1 seconds with a standard deviation of 4.2 seconds. Using a=0.05 level of significance, do you believe the new policies were effective in reducing wait time? Do you think the results have any practical significance? 6-7 (Round to two decimal places as needed.) Calculate the P-value. P.value = Round to three decimal olaces as needed.) ick to select your answer(s).
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