Selena Gomezz has ventured into e-commerce and her website has a lot of products - so many that her employees are having a hard time learning about all of the products that they sell which has led to some struggles with providing excellent customer service. What would you recommend to Selena to help with this issue? Choose the best answer from the options that are available below. O Cloud based enterprise system Customer relationship management system Knowledge management system None of the options are correct O Supply chain management system

In what ways can a company's organizational culture either contribute to or mitigate customer conflicts?

You have been appointed as the Chief Information Officer (CIO) in Have Fun PTE. LTD. company. The company is an amusement park company that provides amusement and entertainment for its customers. The company has been operating conventionally by promoting amusement and entertainment packages such as mechanical rides, water rides, games, shows and other to the customers. The company has been promoting their products and services through website and social media such as Facebook, Instagram and WhatsApp Business. The company now is planning to automate some of their business processes including promotions, marketing and bookings for their customers. The planned automation will take place together with the implementation of some e information systems into the business processes. The company has requested you to analyze the followings: 1. Possible competitive advantages the company will gain through the implementation.

Explore the role of Artificial Intelligence (AI) and Machine Learning (ML) in modern CRM systems. How do these technologies enhance customer relationship management?

In what ways will a customer relationship management system validate and verify information?

Tell me about some of the difficulties you encountered as you worked to develop a solution that met the requirements of the whole business. Please include a short overview of the problems and possible solutions in your response.

To increase customer contacts, managers must have a clear grasp of their goals. Find comparable CRM objectives in four different areas.

You have been appointed as the Chief Information Officer (CIO) in Have Fun PTE. LTD. company. The company is an amusement park company that provides amusement and entertainment for its customers. The company has been operating conventionally by promoting amusement and entertainment packages such as mechanical rides, water rides, games, shows and other to the customers. The company has been promoting their products and services through website and social media such as Facebook, Instagram and WhatsApp Business. The company now is planning to automate some of their business processes including promotions, marketing and bookings for their customers. The planned automation will take place together with the implementation of some information systems into the business processes. The company has requested you to analyze the followings: 1. Business processes of the company that can be automated.

In what ways will a customer relationship management system validate and verify information?

Discuss the concept of contact management and its role in CRM for maintaining customer information.