Question 2 1, Mark, a manager at Matt's Shack, monitors the work performance of workers in his department to determine if the quality of their work is meeting the standards of the company. Mark is engaging in function? 2₁ managers develop and fine-tune skills and know-how that allow the organization to be efficient and effective. managerial

After just 6 months on the job, most managers thought of themselves as managers and no longer as doers   Question 11 options:   True   False

Nurse leaders and managers are responsible for the unit’s ethical and legal decision  insider the examples provided below and describe how you would handle the experiences. A nurse manager tolerating verbal abuse of another nurse.

Case Study Developing a collaborative culture mid enhance the internal customer service. Company description: A leading company in the livid of ht iciness, 20 year) in the local market, and it had a competitive edge during the previous ten years. Obstacles and losses: In 2020, after hoard members meeting with the CEO, they found a dramatic decrease in the volume of sales, increased customer dissatisfaction and loss, decreased employee performance and frustration. Facts: • There are no standards and protocols for the internal and external customer's transactions. • Lack of internal cooperation between departments. • A quite good number of employees believe that they do not need any training and improvement plan. • Some employees have an aggressive behavior towards everyone. • There are no clear KPIs and goals . • Some managers do not share the vision and goals with their team. • A culture of blaming and seeking mistakes exist between departments. • High employee's turnover and talent…