Prepare a Pareto chart of the company activities.  Classify the activities into prevention, appraisal, internal failure, external failure, and not costs of quality (producing product). Classify the activities into value-added and non-value-added activities.  Use the activity cost information to determine the percentages of total costs that are prevention, appraisal, internal failure, external failure, and not costs of quality.  Determine the percentages of total costs that are value-added and non-value-added.  Interpret the information.

Managerial Accounting
15th Edition
ISBN:9781337912020
Author:Carl Warren, Ph.d. Cma William B. Tayler
Publisher:Carl Warren, Ph.d. Cma William B. Tayler
Chapter13: Lean Manufacturing And Activity Analysis
Section: Chapter Questions
Problem 4PB: Pareto chart and cost of quality report for a manufacturing company The president of Mission Inc....
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  1. The president of Mission Inc. has been concerned about the growth in costs over the last several years. The president asked the controller to perform an activity analysis to gain a better insight into these costs. The activity analysis revealed the following:

Activities

Activity Cost

Correcting invoice errors

$8,500

Disposing of income materials with poor quality

16,000

Disposing of scrap

28,500

Expediting late production

21,500

Final inspection

19,000

Inspecting incoming materials

5,000

Inspecting work in process

25,000

Preventive machine maintenance

15,000

Producing product

95,500

Responding to customer quality complaints

15,000

Total

249,000

 

The production process is complicated by quality problems, requiring the production manager to expedite production and dispose of scrap. 

 

  1. Prepare a Pareto chart of the company activities. 
  2. Classify the activities into prevention, appraisal, internal failure, external failure, and not costs of quality (producing product). Classify the activities into value-added and non-value-added activities. 
  3. Use the activity cost information to determine the percentages of total costs that are prevention, appraisal, internal failure, external failure, and not costs of quality. 
  4. Determine the percentages of total costs that are value-added and non-value-added. 
  5. Interpret the information.
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