Our distributors are selling our products by Sales Representatives via face to face communication and using tablets (and a software on it) for order taking and sales transactions . As of today Covid-19 is a fact to affect the face to face interaction, therefore there is a need for remote and digital alternative channels for sales operations. Please share your ideas on; What will be the digital alternative channels for sales and what would be impact on the IT side?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Our distributors are selling our products by Sales Representatives via face to face communication and using tablets (and a software on it) for order taking and sales transactions . As of today Covid-19 is a fact to affect the face to face interaction, therefore there is a need for remote and digital alternative channels for sales operations.

Please share your ideas on;

What will be the digital alternative channels for sales and what would be impact on the IT side?

How could you design, develop and integrate the solution/solutions within a company taking into account the infrastructure needs as well?

What type of technologies and capabilities would you require?

Which teams should you be working with other than IT?

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