One small business owner said that he had to teach his young employees what a "dial tone" was. Do you have phone aversion? Do you think it is possible to build a solid business relation- ship with customers using only text messaging, e-mail, and social media?

What are the 6 principles of effective communication as per the book?

Write an investigative paper that applies group-related communication theories to a selected group. There are many ways to improve interpersonal effectiveness, and the benefits of doing so are profound. Many studies point to interpersonal effectiveness as the leading predictor of future success. Derailment studies (Lombardo & McCauley, 1988) found lack of interpersonal communication skills to be a key factor in the likelihood of a manager to derail, or be removed from his or her job. By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: Competency 2: Analyze the interrelationships of communication within organizational systems. Describe the characteristics of a group. Analyze the roles of group members. Describe the group stages experienced. Analyze group norms. Describe positive and negative participation behaviors. Describe group’s use of technology for communication.…

It's vital for leaders to emphasize the importance of clear and honest communication. why is this so important, both from a relationship standpoint and implementation standpoint?