One small business owner said that he had to teach his young employees what a "digital tone" was. Do you have phone aversion? Do you think it is possible to build a solid business relationship with customer using text messaging, e-mail, and social media.
One small business owner said that he had to teach his young employees what a "digital tone" was. Do you have phone aversion? Do you think it is possible to build a solid business relationship with customer using text messaging, e-mail, and social media.
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 4DQ
Related questions
Question
One small business owner said that he had to teach his young employees what a "digital tone" was. Do you have phone aversion? Do you think it is possible to build a solid business relationship with customer using text messaging, e-mail, and social media.
Expert Solution
This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
Step by step
Solved in 2 steps
Recommended textbooks for you
Management, Loose-Leaf Version
Management
ISBN:
9781305969308
Author:
Richard L. Daft
Publisher:
South-Western College Pub
Understanding Management (MindTap Course List)
Management
ISBN:
9781305502215
Author:
Richard L. Daft, Dorothy Marcic
Publisher:
Cengage Learning
Management, Loose-Leaf Version
Management
ISBN:
9781305969308
Author:
Richard L. Daft
Publisher:
South-Western College Pub
Understanding Management (MindTap Course List)
Management
ISBN:
9781305502215
Author:
Richard L. Daft, Dorothy Marcic
Publisher:
Cengage Learning