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One of the staff members mentions that they are familiar with evaluations. He turns to his co-workers and says that evaluations just tell you if the program worked. "That's true." you say, "what you described is called evaluation. But there is another kind of evaluation we'll do as well... Through evaluation we can assure the quality of our program, and determine the extent to which the program was actually delivered as planned. We'll do these evaluation activities before and during the intervention."

One of the staff members mentions that they are familiar with evaluations. He turns to his co-workers and says that evaluations just tell you if the program worked. "That's true." you say, "what you described is called evaluation. But there is another kind of evaluation we'll do as well... Through evaluation we can assure the quality of our program, and determine the extent to which the program was actually delivered as planned. We'll do these evaluation activities before and during the intervention."

Management, Loose-Leaf Version
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter19: Managing Quality And Performance
Section: Chapter Questions
Problem 3EE
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One of the staff members mentions that they are familiar with evaluations. He turns to his co-workers and says that evaluations just tell you if the program worked. "That's true." you say, "what you described is called evaluation. But there is another kind of evaluation we'll do as well... Through evaluation we can assure the quality of our program, and determine the extent to which the program was actually delivered as planned. We'll do these evaluation activities before and during the intervention."
Transcribed Image Text:One of the staff members mentions that they are familiar with evaluations. He turns to his co-workers and says that evaluations just tell you if the program worked. "That's true." you say, "what you described is called evaluation. But there is another kind of evaluation we'll do as well... Through evaluation we can assure the quality of our program, and determine the extent to which the program was actually delivered as planned. We'll do these evaluation activities before and during the intervention."
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