Megan, who works as a sales executive at Orbit Bank, has been failing to meet her sales targets for the last 10 months. She was transferred to this new division due to several complaints on her behavior and performance by her last supervisor. The company thought it would be a good idea for her to do something different. Recently, she had a face-to-face discussion with her current manager where she said that the unrealistic targets were the reason for her underperformance. The manager, however, noticed that all the other team members were achieving their targets and sometimes were even achieving more than the set numbers. Not trying to be biased in his assessment, her manager had looked up Megan’s past performance for the last 5 years as well, which shows very minimal fluctuations when compared to her current situation. Using the attribution theory as your basis, analyze Megan’s situation in detail in your effort to decide the cause of her observed behavior.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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Megan, who works as a sales executive at Orbit Bank, has been failing to meet her sales targets for the last 10 months. She was transferred to this new division due to several complaints on her behavior and performance by her last supervisor. The company thought it would be a good idea for her to do something different. Recently, she had a face-to-face discussion with her current manager where she said that the unrealistic targets were the reason for her underperformance. The manager, however, noticed that all the other team members were achieving their targets and sometimes were even achieving more than the set numbers. Not trying to be biased in his assessment, her manager had looked up Megan’s past performance for the last 5 years as well, which shows very minimal fluctuations when compared to her current situation. Using the attribution theory as your basis, analyze Megan’s situation in detail in your effort to decide the cause of her observed behavior.

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