Key success factors. Dominic Consulting has issued a report recommending changes for its newest manufacturing client, Casper Engines. Casper Engines currently manufactures a single product, which is sold and distributed nationally. The report contains the following suggestions for enhancing business performance: Develop a hybrid engine to stay ahead of competitors Increase training hours of assembly-line personnel to decrease the currently high volumes of scrap and waste. Reduce lead times (time from customer order of product to customer receipt of product) by 20% in order to increase customer retention. Negotiate faster response times with direct material suppliers to allow for lower material inventory levels Benchmark the company’s gross margin percentages against its major competitors. Link each of these changes to the key success factors that are important to managers.
Key success factors. Dominic Consulting has issued a report recommending changes for its newest manufacturing client, Casper Engines. Casper Engines currently manufactures a single product, which is sold and distributed nationally. The report contains the following suggestions for enhancing business performance:
Develop a hybrid engine to stay ahead of competitors
Increase training hours of assembly-line personnel to decrease the currently high volumes of scrap and waste.
Reduce lead times (time from customer order of product to customer receipt of product) by 20% in order to increase customer retention.
Negotiate faster response times with direct material suppliers to allow for lower material inventory levels
Benchmark the company’s gross margin percentages against its major competitors.
Link each of these changes to the key success factors that are important to managers.
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