Jerry did not feel like going to work today, he was feeling exhausted and fed up. Jerry was appointed team leader in the morning shift in Greasy Jo’s Café eight weeks ago. Some of the team members were causing conflict within the group by attacking Jerry personally, behind his back, and blatantly refusing to follow company rules. They felt that as they have worked there longer, one of them should have been given the position of team leader. Jerry did not feel he had been there long enough to be able to assert himself successfully. He knew that if action was not taken quickly, the situation would deteriorate and he would have no control over the team’s work effort. He had tried telling them the team members what to do and how to do the work. He was constantly checking their work and had several arguments with different team members   1. What are the stages of conflicts? Explain and cite examples for each.

Conflict management involves the process of identifying, addressing, and resolving conflicts or disagreements that arise within an organization. Conflict can occur due to differences in goals, values, personalities, or competing interests among individuals or groups. Effective conflict management requires proactive intervention to prevent conflicts from escalating and negatively impacting productivity, morale, and relationships. Key strategies for managing conflict include promoting open communication, active listening, and empathy to understand underlying issues and perspectives Additionally, conflict resolution techniques, such as negotiation, mediation, or collaboration, can be employed to find mutually acceptable solutions and reconcile differences Moreover, fostering a culture of respect, trust, and collaboration encourages constructive conflict resolution and promotes healthy relationships among employees. By addressing conflicts in a timely and constructive manner, organizations…

Alex and Bianca were looking forward to the birth of their second child soon. They were already the proud parents of Xavier, who was 7. Alex and Bianca were due to attend a routine ante-natal appointment at the local hospital on Monday morning. They waved Xavier goodbye, and watched him walk down and across the road, where he was due to follow the pavements along the side of the quiet streets which led to his primary school. They waited until Xavier was out of sight, and then went back into their house to get ready. Unbeknown to Alex and Bianca, Xavier rarely kept to the streets on his way to school. Instead, he preferred to cut across a steep grassy field (owned by Yolande County Council), and around which there were erected a dilapidated fence and several ‘Do Not Trespass’ signs. The field was criss-crossed with narrow dirt pathways, worn into the grass by those in the neighbourhood who chose to ignore the signs and fence and use the field as a shortcut. Also in the field were some…

To what extent do your culture and gender apply to your conflict management style? How satisfying are the results of this assessment? Does this reflect your typical conflict management style? Why or why not? When would other conflict styles be more effective?