Is the following statement true or false? “The single-phase, single-channel model with Poisson arrivals and constant service times will always have smaller (i.e., lower) operating characteristic values (i.e.,W,Wq, L, Lq ) than the same model with exponentially distributed service times.” Explain your answer.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 52P
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Is the following statement true or false? “The single-phase, single-channel model with
Poisson arrivals and constant service times will always have smaller (i.e., lower) operating
characteristic values (i.e.,W,Wq, L, Lq ) than the same model with exponentially distributed
service times.” Explain your answer.

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