Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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- Explain how waiting lines can develop even when the service time is a constant.arrow_forwardAt a border inspection station, vehicles arrive at the rate of 8 per hour in a Poisson distribution. For simplicity in this problem, assume that there is only one lane and one inspector, who can inspect vehicles at the rate of 11 per hour in an exponentially distributed fashion. a. What is the average length of the waiting line? b. What is the average time that a vehicle must wait to get through the system? c. What is the utilization of the inspector? d. What is the probability that when you arrive there will be three or more vehicles ahead of you?arrow_forwardSuppose you’re designing a toll bridge for vehicle traffic over the Cache la Poudre River. Cars are expected to arrive at the central toll plaza at a rate of 400 per hour. You will have five toll booths, which can each process cars at a rate of 120 cars per hour. Assume cars arrive into the toll plaza according to a Poisson distribution with a mean rate of 400 units per period. Assume car processing times are exponentially distributed with a mean service rate of 120 units per period. 1. What is the probability that two channels are busy and no units are waiting in the queue? 2. What is the steady-state average length of the queue (waiting line)? 3. What is the mean number of units in the system (queue and service)?arrow_forward
- Pasquist Water Company (PWC) operates a 24-hour facil-ity designed to efficiently fill water-hauling tanker trucks.Trucks arrive randomly to the facility and wait in line to ac-cess a wellhead pump. Since trucks vary in size and the filling operation is manually performed by the truck driver, the timeto fill a truck is also random.a. If the manager of PWC uses the multiple-server modelto calculate the operating characteristics of the facility’swaiting line, list three assumptions she must make regard-ing the behavior of waiting trucks and the truck arrivalprocess.b. Suppose an average of 336 trucks arrive each day, thereare four wellhead pumps, and each pump can serve anaverage of four trucks per hour.▪ What is the probability that exactly 10 trucks will arrivebetween 1:00 p.m. and 2:00 p.m. on any given day?▪ How likely is it that once a truck is in position at a well-head, the filling time will be less than 15 minutes?c. Contrast and comment on the performance differencesbetween:▪…arrow_forwardThe Robotics Manufacturing Company operates an equipment repair business where emergency jobs arrive randomly at the rate of two jobs per 8-hour day. The company's repair facility is a single-server system operated by a repair technician. The service time varies, with a mean repair time of 3.0 hours and a standard deviation of 2.1 hours. The company's cost of the repair operation is $26 per hour. In the economic analysis of the waiting line system, Robotics uses $37 per hour cost for customers waiting during the repair process. (a) What are the arrival rate and service rate in jobs per hour? (Round your answers to four decimal places.) λ = μ = (b) Show the operating characteristics. (Round your answers to four decimal places. Report time in hours.) L = 9 L = W₁ = Wa W = h Show the total cost per hour. (Express the total cost per hour in dollars. Round your answer to the nearest cent.) TC = $ (c) The company is considering purchasing a computer-based equipment repair system that would…arrow_forwardAssume trucks arriving for loading/unloading at a truck dock from a single server waiting line. The mean arrival rate is three trucks per hour, and the mean service rate is five trucks per hour. Use the Single Server Queue Excel template to answer the following questions. Do not round intermediate calculations. Round your answers to three decimal places. What is the probability that the truck dock will be idle? What is the average number of trucks in the queue? truck(s) What is the average number of trucks in the system? truck(s) What is the average time a truck spends in the queue waiting for service? hour(s) What is the average time a truck spends in the system? hour(s) What is the probability that an arriving truck will have to wait? What is the probability that more than two trucks are waiting for service?arrow_forward
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