Internal Factors: Leadership Great leaders inspire and direct. Often the way they do that most persuasively is by example. After 30 years of brutal and isolating imprisonment, Nelson Mandela returned to South Africa to lead the country. It would have been understandable if upon gaining power Mandela had retaliated for the brutality of South Africa's apartheid regime. Instead, he advocated communication, understanding and forgiveness. Consequently, South Africa achieved independence with a minimum of violence and retained and utilized the skills of the majority of its citizens. Internal Factors: Communication Successful organizations thrive on robust communication practices, where teams and team leaders communicate freely and often to improve results. This two- way communication up and down the hierarchical structure extends from top to bottom. Organizations with communication deficiencies often have rigid leadership structures that destroy trust. Internal Factors: Organizational Structure At one time, most organizations had highly hierarchical structures, with many layers of leadership and management defining the organization from top to bottom. More recently, there is a growing understanding that organizations with flat structures - few hierarchical layers from top to bottom-outperform organizations with hierarchical structures. W. L. Gore, a highly successful global materials science company that is focused on discovery and product innovation, has more than 10,000 employees, but only three hierarchical levels: a democratically elected CEO, a few group heads and everyone else. Internal Factors: Learning Learning is one of the most fundamental human activities and accounts directly or indirectly for the success of any organization. As technological advances lead to- faster rates of change, successful organizations need to find a way to respond that encourages innovation and builds into every employee's experience the opportunity to learn and explore. Today's most successful organizations, like Google, Apple, Amazon and he cluster of companies led by Elon Musk, are essentially learning organizations Musk's willingness to explore areas where he's not already an expert has given him a remendous advantage because what he's learning in one field often has an immediate application in another.

Internal Factors: Leadership Great leaders inspire and direct. Often the way they do that most persuasively is by example. After 30 years of brutal and isolating imprisonment, Nelson Mandela returned to South Africa to lead the country. It would have been understandable if upon gaining power Mandela had retaliated for the brutality of South Africa's apartheid regime. Instead, he advocated communication, understanding and forgiveness. Consequently, South Africa achieved independence with a minimum of violence and retained and utilized the skills of the majority of its citizens. Internal Factors: Communication Successful organizations thrive on robust communication practices, where teams and team leaders communicate freely and often to improve results. This two- way communication up and down the hierarchical structure extends from top to bottom. Organizations with communication deficiencies often have rigid leadership structures that destroy trust. Internal Factors: Organizational Structure At one time, most organizations had highly hierarchical structures, with many layers of leadership and management defining the organization from top to bottom. More recently, there is a growing understanding that organizations with flat structures - few hierarchical layers from top to bottom-outperform organizations with hierarchical structures. W. L. Gore, a highly successful global materials science company that is focused on discovery and product innovation, has more than 10,000 employees, but only three hierarchical levels: a democratically elected CEO, a few group heads and everyone else. Internal Factors: Learning Learning is one of the most fundamental human activities and accounts directly or indirectly for the success of any organization. As technological advances lead to- faster rates of change, successful organizations need to find a way to respond that encourages innovation and builds into every employee's experience the opportunity to learn and explore. Today's most successful organizations, like Google, Apple, Amazon and he cluster of companies led by Elon Musk, are essentially learning organizations Musk's willingness to explore areas where he's not already an expert has given him a remendous advantage because what he's learning in one field often has an immediate application in another.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter4: Managing In A Global Environment

Section: Chapter Questions

Problem 3EE

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