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Hubert Johnson is a department head. He has been with the company for 30 years and knows his way around quite well. He has two employees, Harriet Green and Neil White. Harriet has been with the company for 15 years and Neil has been with the company for six years. Harriet has always been cooperative, loyal, dependable, but not an especially good supervisor. Recently Hubert has noticed that Harriet has begun to “slip” in the performance of some of her duties. Neil, on the other hand is a very ambitious, energetic, and dependable supervisor who grasps problems quickly and easily. Hubert has to complete performance appraisals on both individuals annually.
Ten months ago he did his appraising with a great deal of displeasure because he hated to face the unpleasantness of a negative performance appraisal review. As a result, he rated both the employees about the same. When a discussion about the ratings was conducted, both supervisors appeared to be satisfied with the rating they had received.
Six months ago business began to fall off and a reduction in force was put into effect. This week, after a number of other people were laid off or demoted, it became necessary to move either Harriet Green or Neil White from the position of a supervisor to that of a worker until sales picked up. Hubert wants to keep Neil on the supervisor job, but on the basis of the appraisals there is no difference between the two. In the past when two employees had the same ratings, the person with the most seniority receives priority. Hubert must decide today what to do.
How have the inaccurate performance ratings created more problems?
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- Hubert Johnson is a department head. He has been with the company for 30 years and knows his way around quite well. He has two employees, Harriet Green and Neil White. Harriet has been with the company for 15 years and Neil has been with the company for six years. Harriet has always been cooperative, loyal, dependable, but not an especially good supervisor. Recently Hubert has noticed that Harriet has begun to “slip” in the performance of some of her duties. Neil, on the other hand is a very ambitious, energetic, and dependable supervisor who grasps problems quickly and easily. Hubert has to complete performance appraisals on both individuals annually.Ten months ago he did his appraising with a great deal of displeasure because he hated to face the unpleasantness of a negative performance appraisal review. As a result, he rated both the employees about the same. When a discussion about the ratings was conducted, both supervisors appeared to be satisfied with the rating they had…GJ Company was founded by two friends, Gerry and James. It engages in administrative and sales functions of the business while Gerry the repair of automobiles. James handled the managed the shop. There are five mechanics in the shop who worked well under Gerry's supervision. Gerry encouraged a friendly atmosphere, allowing men to participate in deciding who would do a specific task on a given day. Everyone was satisfied because each was doing what he wanted them to do. Work was well done and always on schedule. However, a time came when there were a lot of job orders that could not be finished on time. James confronted Gerry and blamed the way he managed the five mechanics for the delays. He argued that Gerry should be more organized and efficient in the work processes. Gerry was also told to be more strict and less friendly to the mechanics. Gerry did not agree with James and decided to leave the partnership. James got a new manager, Carlo, to replace Gerry. Carlo set up work…Effective management is not only about overseeing tasks and ensuring deadlines are met but also about fostering a positive work environment. A manager's role extends beyond the technical aspects of a project; it involves understanding the strengths and weaknesses of team members, providing constructive feedback, and promoting a collaborative culture. A manager who values the well-being and professional development of their team members can significantly enhance employee morale and satisfaction. This, in turn, can lead to increased productivity and a more cohesive and resilient team that is better equipped to tackle challenges. In essence, the human aspect of management is as critical as the technical and strategic elements. Question: How can a manager balance the technical aspects of project management with the need to create a positive and collaborative work environment for team members?
- Mr Hassan is a Divisional Head in a leading Omani company. He was the first employee of the paint division. He set up the entire unit from zero to a million riyal earning unit just in a span of ten years. He is very hardworking, dedicated and an ambitious employee. He is a very good leader and a role model for his sub ordinates. They love to follow his instructions and are willing to stay for extra hours in case there is a need. He has created a very good team for his division. They occasionally go for lunches and dinners together where they relive themselves of daily stress and solve minor conflicts, if any. Once in three months, Mr Hassan also organizes family outings for entire unit whereby everyone joins with families. This leads to a more cohesive team. Everyone cares for each other in his team. They are like a family. Recently, one of the employee of the team named Mr Nasir has started showing negative signs of behavior. He screams at his colleagues in office. He handles…Mr Hassan is a Divisional Head in a leading Omani company. He was the first employee of the paint division. He set up the entire unit from zero to a million riyal earning unit just in a span of ten years. He is very hardworking, dedicated and an ambitious employee. He is a very good leader and a role model for his sub ordinates. They love to follow his instructions and are willing to stay for extra hours in case there is a need. He has created a very good team for his division. They occasionally go for lunches and dinners together where they relive themselves of daily stress and solve minor conflicts, if any. Once in three months, Mr Hassan also organizes family outings for entire unit whereby everyone joins with families. This leads to a more cohesive team. Everyone cares for each other in his team. They are like a family. Recently, one of the employee of the team named Mr Nasir has started showing negative signs of behavior. He screams at his colleagues in office. He handles…Mr Hassan is a Divisional Head in a leading Omani company. He was the first employee of the paint division. He set up the entire unit from zero to a million riyal earning unit just in a span of ten years. He is very hardworking, dedicated and an ambitious employee. He is a very good leader and a role model for his sub ordinates. They love to follow his instructions and are willing to stay for extra hours in case there is a need. He has created a very good team for his division. They occasionally go for lunches and dinners together where they relive themselves of daily stress and solve minor conflicts, if any. Once in three months, Mr Hassan also organizes family outings for entire unit whereby everyone joins with families. This leads to a more cohesive team. Everyone cares for each other in his team. They are like a family. Recently, one of the employee of the team named Mr Nasir has started showing negative signs of behavior. He screams at his colleagues in office. He handles…
- Advanced Products Inc. is a medium-sized office machine manufacturing company employing approximately 400 workers. Herb Thorpe, a long-time employee who came up through the ranks, heads the Production Department. Liz Rosenberg, who was very successful in the Marketing department of an international corporation, was hired at Advanced Products as the Sales Manager about two years ago. Both Herb and Liz are on the same organizational level – they report to the President and owner, Mr. Asato. For the past two months, Herb and Liz just do not seem to be getting along. It seems like they butt heads almost all the time; it is almost open warfare between the two. The most recent problem involves a promise that Liz made to one of Advanced Products’ largest customers, Allied Insurance, for early delivery of shipment of machines. When Liz told Herb about her promise to Allied, he went into a rage. He told her there was no way he could modify his production schedule without costing…Effective management is crucial for the success of any organization, as it involves coordinating and overseeing the activities of individuals to achieve specific goals. The role of a manager encompasses planning, organizing, leading, and controlling resources within an organization to ensure that objectives are met efficiently and effectively. Strategic decision-making, team leadership, and adaptability are key skills that successful managers must possess. Additionally, fostering a positive work culture and promoting collaboration among team members contribute to a productive and harmonious work environment. In today's dynamic and competitive business landscape, effective management is not only about achieving short-term goals but also involves the ability to anticipate and respond to changes in the external environment. Therefore, continuous learning and adaptation are essential aspects of effective management. Question: How can organizations encourage continuous learning and…Mangement Performance management is a critical aspect of effective leadership and organizational success. It involves setting clear goals, providing regular feedback, and evaluating individual and team performance to ensure alignment with organizational objectives. Feedback plays a crucial role in performance management, as it helps employees understand their strengths and areas for improvement, motivates them to excel, and fosters continuous learning and development. Managers must deliver feedback constructively, focusing on specific behaviors and outcomes, and offering support and guidance to help employees reach their full potential. Question: How can managers create a culture of continuous feedback and performance improvement within their teams, and what are some best practices for delivering effective feedback?
- Management John is the CEO of a large corporation that has been facing financial difficulties. In order to turn the company around, John makes the decision to cut costs by laying off a significant number of employees. However, some of these employees have been with the company for many years and are nearing retirement age. They are devastated by the news and feel that they have been treated unfairly. John is aware of the negative impact that the layoffs will have on the employees and their families. He is also aware of the potential negative publicity that the layoffs could generate for the company. However, he believes that the decision is necessary in order to ensure the long-term viability of the company. As the CEO, John has a responsibility to act in the best interests of the company and its shareholders. However, he also has a responsibility to act ethically and with compassion towards the employees who will be affected by the layoffs. 1.What ethical considerations should John…Encik Aiman is the Administrative Manager at Pines Castle Homes. He has worked at the company for the past 15 years. However, he notices that Pines Castle Homes is not the cheerful, pleasant workplace it used to be. Back when he was building six homes a year, everyone appeared to be dedicated to meeting deadlines, controlling costs, and keeping customers highly satisfied. They are working like a big family who look after each other and are always around to lend a helping hand. For the past two years the company has grown to build 15 houses and has hired two new employees to cater for the expansion. However, now it seems like everything is falling through the cracks: deadlines are missed, mistakes are made on the houses, and work must be redone. In addition, no one wants to accept responsibility for mistakes, and everyone blames someone else. Encik Aiman has also noticed that tempers are shorter, and he even has found himself arbitrating territorial disputes between departmental…Effective management is not only about overseeing tasks and processes but also about inspiring and developing a team to reach its full potential. A key aspect of successful management involves understanding the strengths and weaknesses of team members and leveraging those attributes to achieve collective goals. A manager must be adept at fostering a positive work environment where individuals feel valued, motivated, and empowered. This requires effective communication, mentorship, and the ability to recognize and nurture talent. By building strong interpersonal relationships and promoting a culture of collaboration, a manager can create a cohesive and high- performing team that is resilient in the face of challenges. Question: How do you believe a manager's ability to understand and cultivate the unique strengths of each team member contributes to the overall success of a team and organization?