Fortune 500 Company: Walt Disney A. About the Organization: The first step is to describe the organization at which the IT problem(s) exist / could exist. Preferably, this should be an organization that you have previously worked at, or are currently working at. Otherwise, you can search for non-trivial IT-related problem(s) that major (i.e., Fortune 500) corporations have faced, and take that on as the problem(s) you are going to address in your case study writeup. In addition to a general description of the business, analyze the organization using (a) Porter’s Five Forces model, and (b) the Value Chain model (i.e., how does the organization create value) B. Problem Identification and Analysis The next step is to identify the specific IT-related problem(s) at the organization. You must clearly describe the problem(s) in detail, covering both their technical as well as social aspects. Identify the stakeholders involved, and how the problem impacted / could impact each stakeholder. Describe where in the organization’s value chain (use Fig. 3.9 of your textbook) did / does the problem exist. What are the business implications of the problem? C. Describe / Recommend In-Depth Solution(s) The contents of this section will vary depending on whether an actual solution was implemented or not. If a solution was implemented, describe how the decision to implement that solution was reached. What other solutions were considered? Why was this particular solution implemented? How does the solution resolve the problem(s)? What issues were 2 considered in the decision-making process? What stakeholders were considered in the decision-making process? What are the main benefits of the solution? What were its costs? How did the implementation process go? Are there any other problems that arose later? If a solution has not been implemented yet, your job is to analyze potential solutions that could be considered, and make in-depth recommendations. Identify potential solutions to the problem. These may be in the form of identifying IT software that can help address the problem, redesigning a business process, or a combination of both. Analyze the costs and benefits, pros and cons, of different approaches to solve the problem(s). Base your recommendations to senior leadership on your in-depth analysis of the problem(s) and solutions. How does the solution address the problem(s)? How should the organization implement the solution, i.e., what are the steps that need to be taken to reach a proper resolution of the problem(s)? What other recommendations do you have for senior leadership? D. Learnings from the Case Study Discuss the key learnings from the case study. These should be relevant and useful to students and practitioners (e.g., managers) of information systems. Where applicable, relate these learnings to broader concepts you have learned in the course. I. A 4-6 p-a-g-e write-up of Part A above. Also identify the problem (beginning portion of Part B above). II. A 4-6 p-a-g-e full write-up of Part B above. III. A 4-6 p-a-g-e write-up of Part C above. IV. A 1-2 p-a-g-e write-up of Part D above. Final Deliverable: Final case study writeup incorporating all feedback provided throughout the term.
Fortune 500 Company: Walt Disney
A. About the Organization: The first step is to describe the organization at which the IT problem(s) exist / could exist. Preferably, this should be an organization that you have previously worked at, or are currently working at. Otherwise, you can search for non-trivial IT-related problem(s) that major (i.e., Fortune 500) corporations have faced, and take that on as the problem(s) you are going to address in your case study writeup. In addition to a general description of the business, analyze the organization using (a) Porter’s Five Forces model, and (b) the Value Chain model (i.e., how does the organization create value)
B. Problem Identification and Analysis The next step is to identify the specific IT-related problem(s) at the organization. You must clearly describe the problem(s) in detail, covering both their technical as well as social aspects. Identify the stakeholders involved, and how the problem impacted / could impact each stakeholder. Describe where in the organization’s value chain (use Fig. 3.9 of your textbook) did / does the problem exist. What are the business implications of the problem?
C. Describe / Recommend In-Depth Solution(s) The contents of this section will vary depending on whether an actual solution was implemented or not. If a solution was implemented, describe how the decision to implement that solution was reached. What other solutions were considered? Why was this particular solution implemented? How does the solution resolve the problem(s)? What issues were 2 considered in the decision-making process? What stakeholders were considered in the decision-making process? What are the main benefits of the solution? What were its costs? How did the implementation process go? Are there any other problems that arose later? If a solution has not been implemented yet, your job is to analyze potential solutions that could be considered, and make in-depth recommendations. Identify potential solutions to the problem. These may be in the form of identifying IT software that can help address the problem, redesigning a business process, or a combination of both. Analyze the costs and benefits, pros and cons, of different approaches to solve the problem(s). Base your recommendations to senior leadership on your in-depth analysis of the problem(s) and solutions. How does the solution address the problem(s)? How should the organization implement the solution, i.e., what are the steps that need to be taken to reach a proper resolution of the problem(s)? What other recommendations do you have for senior leadership?
D. Learnings from the Case Study Discuss the key learnings from the case study. These should be relevant and useful to students and practitioners (e.g., managers) of
I. A 4-6 p-a-g-e write-up of Part A above. Also identify the problem (beginning portion of Part B above).
II. A 4-6 p-a-g-e full write-up of Part B above.
III. A 4-6 p-a-g-e write-up of Part C above.
IV. A 1-2 p-a-g-e write-up of Part D above.
Final Deliverable: Final case study writeup incorporating all feedback provided throughout the term.
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