Eye4Customer is a 3-year-old call centre. It has launched Performance Appraisal system recently. Being the HR Manager, you are required to set three SMART performance goals each for the following positions: a. Training Manager  b. Recruitment Manager

Is this statement true or false? Can you please explain in detail. Commitment-based HRM is more effective than control-based HRM in the service sector

1. Explain what human resource management (HR) is and howit relates to the management process.2. Give at least eight examples of how managers can use HRconcepts and techniques.3. Illustrate the HR management responsibilities of line andstaff (HR) managers.4. Provide a good example that illustrates HR's role informulating and executing company strategy.5. Write a short essay that addresses the topic: why metricsand measurement are crucial to today's HR managers.

For each of the jobs or groups of jobs,  identify a strategy for orienting, training and developing (i.e. continuing education/training) new employees in each job (or groups of jobs). This should include a new hire orientation as well as job/department specific training and development considerations. Identify how will you evaluate the success of your training and development plans, including both quantitative and qualitative measures Administrative HR Assitant/Returns inventory Processor/Mailroom Coordinator

8:33 PM a 64 Read the case study carefully and answer the guide questions at the end. Changes, Changes Jennifer, the owner, and manager of a company with ten employees, has hired you to take over the HRM function so she can focus on other areas of her business. During your first two weeks, you find out that the company has been greatly affected by the up economy and is expected to experience overall revenue growth by 10 percent over the next three years, with some quarters seeing growth as high as 30 percent. However, five of the ten workers are expected to retire within three years. These workers have been with the organization since the beginning and provide a unique historical perspective of the company. The other five workers are of diverse ages. In addition to these changes, Jennifer believes they may be able to save costs by allowing employees to telecommute one to two days per week. She has some concerns about productivity if she allows employees to work from home. Despite these…

Outline  Job Analysis in conducting / carrying out the functions in theHuman Resource Management Department. Provide a complete review of the process and include its impact as a tool used to get the job done in the HRM Department.

Critically discuss some of the underlying factors that could be a hindrance for the HRIS at Alfred Nzo District Municipality to be implemented successfully.

You belong to the HR team of Arco PriNt the last 24 years, the company has grown from 30 employees to over 600 employees. With the increasing manpower, you need to increase staff in your own department. You recruit Anita Kapoor through campus placement. She is given the responsibilities of recruitment and pay-roll administration. She is very intelligent and hardworking, and has learnt her work very fast and performed exceptionally well. At the end of second year, you notice that her performance gone down drastically and she seems very dull and uninterested in her work, since she feel that her role is very insignificant and does not have any growth opportunities in Arco. You are very concerned and decide to increase her role efficacy. Define role efficacy and explain what you would do to increase Anita’s role efficacy?