Explain the following based on CRM – Customer Relationship Management The customer is always right Interface of retaining current customers and gaining new customers CRM’s important function of follow-up with customers
Explain the following based on CRM – Customer Relationship Management The customer is always right Interface of retaining current customers and gaining new customers CRM’s important function of follow-up with customers
Chapter5: Marketing Research And Information Systems
Section5.2: No Mystery Here: Why Market Force Is A Leading Market Research Firm
Problem 2C
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Explain the following based on CRM – Customer Relationship Management
- The customer is always right
- Interface of retaining current customers and gaining new customers
- CRM’s important function of follow-up with customers
- CRM’s role in Sales Forecasting
- Importance of Safety Stock
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