Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Charlotte complains that a lot of turnovers is coming from branches that used to be First American before the merger. She claims that the employees there were not used to so much oversight and had more authority. Based on this information, First American highly valued
Multiple Choice:
centralization
accountability
authority
delegation
responsibility
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