Understanding Business
Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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  • Discuss two or three barriers to effective communication and how you can overcome them.
  • Describe the role of nonverbal messages in communication and why it is important to be aware of nonverbal cues when communicating.
  • Listening takes skill and intentionality; explain this truth by discussing ways you can avoid bad listening habits and identify the benefits of being an effective listener.
  • Explain how technology has affected the communication process both positively and negatively.
  • Explain the purpose of a subject line in an email message and provide two or three guidelines for writing an effective subject line.
  • Discuss two or three ways you can effectively and respectfully utilize technology to communicate. v
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