Discuss the role of omni-channel customer support in addressing conflicts. What are the advantages of providing consistent support across multiple channels?

What are the benefits of telecommunications technology do they  view as being most beneficial to logistics management? Why

The AB e-commerce company has started operating by using a 3PL partner and benefits from saving time and money with a more streamlined order fulfillment process and inventory management. By outsourcing fulfillment, the 3PL is automatically notified when an order is placed.Also, partnering with a 3PL helps reduce logistics costs in the long run. Unlike hiring an internal team to manage inventory and shipping, 3PLs store the inventory and their team of fulfillment experts are trained to keep overall logistics costs down. Furthermore, 3PL arrangement helps split inventory across locations so the company can eliminate shipping to the highest, most expensive shipping zones and keep inventory closer to more customers.To have a more integrated distribution process, would reducing dependency on 3PL be a viable option in the long term for the AB company for cost management and control? Justify with your understanding of supply chain management concepts. also, using your knowledge of other open…

What are the different types of performance metrics used to measure transportation providers? Could this same list be used for a third-party logistics provider? Why or why not?