Develop a Balanced Scorecard for 'Amazon' as a business/company. Provide a thorough analysis of the Scorecard.   The scorecard is utilized to understand how well the strategy ideas support the organization and achieves the balance of the company needs versus consumers.  Some of the key categories are below: Financial Metrics:  How will you measure success or progress for your alternatives? Operations / Internal processes:  What processes will be used in support of your strategy alternatives? Learning and growth measures:  What actions are required for employees? Customer Measures:  What customer measures are needed to support improvements? Other (Social Responsibility, Business Ethics, Managers) Global Evaluation:  What is the global presence of your company? Evaluation can be based on cultural, political, financial, legal elements.

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter9: The Strategic Management Process: Achieving And Sustaining Competitive Advantage
Section9.6: Measuring And Evaluating Strategic Performance
Problem 1CC: Why is performance evaluation critical in strategic planning?
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Develop a Balanced Scorecard for 'Amazon' as a business/company. Provide a thorough analysis of the Scorecard.  

  • The scorecard is utilized to understand how well the strategy ideas support the organization and achieves the balance of the company needs versus consumers.  Some of the key categories are below:
    • Financial Metrics:  How will you measure success or progress for your alternatives?
    • Operations / Internal processes:  What processes will be used in support of your strategy alternatives?
    • Learning and growth measures:  What actions are required for employees?
    • Customer Measures:  What customer measures are needed to support improvements?
    • Other (Social Responsibility, Business Ethics, Managers)
  • Global Evaluation:  What is the global presence of your company? Evaluation can be based on cultural, political, financial, legal elements.
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