) Define critical success factors (CSFs) and key performance indicator (KPIs) and explain how the administration at a college might use a CSF, such as improving graduation rates, to create a list of KPIs necessary to achieve this goal.

Explain how business use quantitative analysis.

Manny is the Marketing Director for a children’s clothing line. He recently met with his boss, the Chief Marketing Officer, who walked him through the company’s new five-year strategic plan and the specific goals for his department. To evaluate whether goals were met, Manny must develop a list of “success metrics” and measure those throughout the course of the year and develop remediation plans if goals get off track. Manny’s work is an example of which of the functions of management? a.    Controllingb.    Leadingc.    Organizingd.    Planninge.    None of the above

A needs assessment consists of an organizational analysis, a person analysis, and a task analysis. Identify what is involved with each analysis.