Practical Management Science
Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Customers arrive at Rich​ Dunn's Styling Shop at a rate of 2 per​ hour, distributed in a Poisson fashion. Service times follow a negative exponential​ distribution, and Rich can perform an average of 6 haircuts per hour.

 
​a) The average number of customers waiting for haircuts​ = ?
enter your response here
customers ​(round your response to two decimal​ places).
 
​b) The average number of customers in the shop​ = ?
customers ​(round your response to two decimal​ places).
 
​c) The average time a customer waits until it is his or her turn​ = ?
enter your response here
minutes ​(round your response to two decimal​ places).
Expert Solution
Check Mark
Step 1 Introduction:

Here, given the data stated below, 

The arrival rate is 2 per hour and the service rate is 6 per hour, 

I would determine the answers for each question using the formulas, the detailed calculations are shown below, 

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Follow-up Question

​d) The average time a customer spends in the shop​ = ?

enter your response here

minutes ​(round your response to two decimal​ places).

Solution
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Follow-up Questions
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Follow-up Question

​d) The average time a customer spends in the shop​ = ?

enter your response here

minutes ​(round your response to two decimal​ places).

Solution
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