Customers arrive at Rich​ Dunn's Styling Shop at a rate of 2 per​ hour, distributed in a Poisson fashion. Service times follow a negative exponential​ distribution, and Rich can perform an average of 6 haircuts per hour.   ​a) The average number of customers waiting for haircuts​ = ? enter your response here customers ​(round your response to two decimal​ places).   ​b) The average number of customers in the shop​ = ? customers ​(round your response to two decimal​ places).   ​c) The average time a customer waits until it is his or her turn​ = ? enter your response here minutes ​(round your response to two decimal​ places)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
Question

Customers arrive at Rich​ Dunn's Styling Shop at a rate of 2 per​ hour, distributed in a Poisson fashion. Service times follow a negative exponential​ distribution, and Rich can perform an average of 6 haircuts per hour.

 
​a) The average number of customers waiting for haircuts​ = ?
enter your response here
customers ​(round your response to two decimal​ places).
 
​b) The average number of customers in the shop​ = ?
customers ​(round your response to two decimal​ places).
 
​c) The average time a customer waits until it is his or her turn​ = ?
enter your response here
minutes ​(round your response to two decimal​ places).
Expert Solution
Step 1 Introduction:

Here, given the data stated below, 

The arrival rate is 2 per hour and the service rate is 6 per hour, 

I would determine the answers for each question using the formulas, the detailed calculations are shown below, 

trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps

Blurred answer
Follow-up Questions
Read through expert solutions to related follow-up questions below.
Follow-up Question

​d) The average time a customer spends in the shop​ = ?

enter your response here

minutes ​(round your response to two decimal​ places).

Solution
Bartleby Expert
SEE SOLUTION
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.