. Find system utilization. (Round your answer to the nearest whole percent.) System utilization = % . Find the average number of customers waiting. (Round your answer to 3 decimal places.) Average number of customers . Find the average time customers wait for an ambulance. (Round your answer to 3 decimal places.)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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A small town with one hospital has 4 ambulances to supply ambulance service. Requests for ambulances during nonholiday weekends
average 0.72 per hour and tend to be Poisson-distributed. Travel and assistance time averages 2.60 hours per call and follows an
exponential distribution Use Table 18.4.
a. Find system utilization. (Round your answer to the nearest whole percent.)
System utilization
b. Find the average number of customers waiting. (Round your answer to 3 decimal places.)
Average number of customers
c. Find the average time customers wait for an ambulance. (Round your answer to 3 decimal places.)
Average time
hour
Transcribed Image Text:A small town with one hospital has 4 ambulances to supply ambulance service. Requests for ambulances during nonholiday weekends average 0.72 per hour and tend to be Poisson-distributed. Travel and assistance time averages 2.60 hours per call and follows an exponential distribution Use Table 18.4. a. Find system utilization. (Round your answer to the nearest whole percent.) System utilization b. Find the average number of customers waiting. (Round your answer to 3 decimal places.) Average number of customers c. Find the average time customers wait for an ambulance. (Round your answer to 3 decimal places.) Average time hour
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