Critical Thinking If a company of which you are a cus- tomer suffered a data breach (in which some of the data customers created or shared by customers with the company were compromised), would your percep- tions of that company change and if so, why? Would it matter what type of data was compromised? Are there other factors that would lessen or heighten your view of the severity of the event? If so, what might they include?

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Critical Thinking If a company of which you are a cus-
tomer suffered a data breach (in which some of the
data customers created or shared by customers with
the company were compromised), would your percep-
tions of that company change and if so, why? Would it
matter what type of data was compromised? Are there
other factors that would lessen or heighten your view
of the severity of the event? If so, what might they
include?
Transcribed Image Text:Critical Thinking If a company of which you are a cus- tomer suffered a data breach (in which some of the data customers created or shared by customers with the company were compromised), would your percep- tions of that company change and if so, why? Would it matter what type of data was compromised? Are there other factors that would lessen or heighten your view of the severity of the event? If so, what might they include?
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