Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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How does the analysis of process variability contribute to the design of robust and consistent work processes?
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- Context: Your manager, knowing you recently took a process improvement class, wants to initiate some improvement projects in your store. She is relying on your newly found knowledge to help her understand the process improvement framework and better understand the data generated by the store. She has identified several potential projects, but seems to be in favor of addressing the issue of Food Waste. ------------ Using the two charts below, make *two* PARETO Charts in Excel and add it to your report to visually show your boss what items are being wasted and the reasons why. 1.) Based on the charts, what recommendations can you make to your boss about which improvement projects should be initiated?arrow_forwardCase study: Planning at High Performance Pumps Introduction High Performance Pumps is a small, successful manufacturing organization that specializes in manufacturing a range of pumps. This success is due to the performance, quality and reliability of the product and the excellent back-up service. The pumps range in size from 075 mm to larger pumps. The smaller pumps are manufactured in batches of 100 and the large specials in batches of five. However, regardless of size, all pumps use the same manufacturing processes. Manufacturing processes and planning There is a major common component for all pumps and this is a camshaft. The size of the camshaft varies according to the size of the pump. The process skills involved in the camshaft manufacture are highly developed and considered cost-effective compared with competitors. In fact, one of the areas of expansion is the design and manufacture of camshafts for other companies for their products, with camshaft production increasing by 400…arrow_forwardHow are the Environmental concerns a major challenge related to process design?arrow_forward
- hich statement below is True, and which one is False? For the False ones explain why they are incorrect (or what is the correct statement) 3-1) Process imperfections are a result of waste in a process 3-2) Inputs are transformed into outputs of a process through the network of activities, and by the help of the resources and information 3-3) 5 why is a technique through which the current state performance of a process can be measured 3-4) Job shop is a process architecture that allows producing large volumes of standard products 3-5) Operational frontier refers to the position of the best companies in each market in terms of their product attributes 3-6) 5S is a technique for root-cause analysisarrow_forwardIn the role of a plant manager making bumpers for cars. What would you need to measure and control?arrow_forwardDescribe how THE PROCESS DIAGRAM BELOW they could be improved and make recommendations for their improvement.arrow_forward
- Name four process controls and their importance.arrow_forwardWhat would be the implications of quality initiatives on cost, schedule, and features. What might be the tradeoffs.arrow_forwardWhat were the risks involved in adopting a process design that was ‘totally dedicated’ to the one customer’s needs? **Answer the question with only 1 reference.arrow_forward
- The Dubuque Cement Company packs 80-pound bags of concrete mix. Time-study data for the filling activity are shown in the following table. Because of the high physical demands of the job, the company's policy is a 20% allowance for workers. (Round all intermediate calculations to two decimal places before proceeding with further calculations.) Performance Observation (seconds) Element Rating 1 2 3 4 5 Grasp and place bag 105 % 8 10 9 12 6 Fill bag 85 % 36 40 39 36 114 * Seal bag 105 % 14 17 13 19 17 Place bag on conveyor 85 % 7 6 9 30 ^ 34 ^ * Bag breaks open; included as delay in the allowance factor ^ Conveyor…arrow_forwardcase study: Anna runs a small cafe that’s really busy at lunchtime but quiet at other times. She needs a way to deal with changing customer demand while keeping her costs down. She decides to ask a friend to sit behind the counter at lunchtime (12 to 2pm) and look at a range of input and output measures of capacity.The friend records: number of seats in the café time customers wait to order time customers wait at their table for their meal to arrive time customers take to eat their meals and leave time to make each type of meal total number of customers served between 12 and2pmAnna and her friend then analyze the results. They look at the big picture and the detail, and average times as well as peak times.The results show that customers are waiting too long to order because only Anna is behind the counter to serve.Customers are also waiting too long at their tables because some meals take a long time to prepare. This means that tables stay full for longer, meaning some potential…arrow_forwardDescribe how else a method interpreted other than a process map effectively?arrow_forward
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