"Communication is a two-way street". There are always at least two people involved in every conversation, so if there is bad behavior, it might not be just one person's issue. Using the word "we" is a great way to bring someone's defenses down and allow for an intelligent conversation, rather than an argument.
"Communication is a two-way street". There are always at least two people involved in every conversation, so if there is bad behavior, it might not be just one person's issue. Using the word "we" is a great way to bring someone's defenses down and allow for an intelligent conversation, rather than an argument.
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 11EE
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"Communication is a two-way street". There are always at least two people involved in every conversation, so if there is bad behavior, it might not be just one person's issue. Using the word "we" is a great way to bring someone's defenses down and allow for an intelligent conversation, rather than an argument.
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