Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Transcribed Image Text:Miss Jones is a small business entrepreneur who cu rently does everything manually. She is the head
chef at her small cook shop which has many loyal repeat customers. Her assistant helps with cooking as
well as the paperwork. Miss Jones also employs someone to makes deliveries to customers. Customers
order via telephone and everything is handwritten.
There are various issues such as missing orders, receipts and customer contact information. Two stand-
alone computers and a printer are in the office. One computer is not working due to a virus and the
other is not connected to the printer so no printing can be done at this time. The assistant accidentally
deleted all files on this second computer which therefore is not being used.
Transcribed Image Text:C. Which wired transmission medium would you recommend? Why?
D. What TWO (2) risk management strategies would you recommend? Give reasons for your answer.
E. Miss Jones has decided to keep customer data in an electronic database to help the situation. If you
were to create a table to hold customer data, what FOUR (4) fields would you include?
F. Other than customers calling in, which office automation technology could be used to capture
orders? Give reasons for your answer
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