Based on this analysis what actions would you recommend to address the issues. Based on the data provided, there are several potential issues at these facilities that could be contributing to the increase in turnover. Here are some of the conclusions that can be drawn: The position Customer Service seems to have some issue with the job itself or with the management of the customer service department as most of the turnover has happened in that position itself. Management is the most common reason cited for leaving, which suggests that employees may not feel that the management is treating them fairly or there may be issues with the management style or with specific managers. Personal reasons are cited in 4 cases, which suggests that there may be issues with work-life balance or with the company culture.

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter12: Motivating Employees
Section: Chapter Questions
Problem 1AL
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Based on this analysis what actions would you recommend to address the issues.

Based on the data provided, there are several potential issues at these facilities that could be contributing to the increase in turnover. Here are some of the conclusions that can be drawn:

The position Customer Service seems to have some issue with the job itself or with the management of the customer service department as most of the turnover has happened in that position itself.

Management is the most common reason cited for leaving, which suggests that employees may not feel that the management is treating them fairly or there may be issues with the management style or with specific managers.

Personal reasons are cited in 4 cases, which suggests that there may be issues with work-life balance or with the company culture.

 

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