Analyze the metrics on the dashboard to determine whether the organization is meeting its KPIs or not from the front end RCA and the Middle end RCA Front-end RCAAccurate patient demographics (correct spelling of name, middle initial, address, phone number, date of birth) are collected at registration.89%(Color: Yellow)87%(Color: Yellow)92%(Color: Yellow)92%(Color: Yellow)Insurance is verified and insurance card is scanned or copied upon initial visit or admission.71%(Color: Red)68%(Color: Red)92%(Color: Yellow)75%(Color: Red)Required prior authorizations are obtained before procedures are scheduled.98%(Color: Green)99%(Color: Green)89%(Color: Yellow)85%(Color: Yellow)Patients without insurance or potential high out-of-pocket costs will be provided information about the organization’s financial assistance program at the time of registration.48%(Color: Red)32%(Color: Red)30%(Color: Red)51%(Color: Red) Middle-End RCA Charges are captured for services provided. 91%(Color: Yellow)92%(Color: Yellow)85%(Color: Yellow)86%(Color: Yellow)Clinical documentation is completed within 5 days of patient visit/discharge.93%(Color: Green)96%(Color: Green)81%(Color: Yellow)81%(Color: Yellow
Analyze the metrics on the dashboard to determine whether the organization is meeting its KPIs or not from the front end RCA and the Middle end RCA
Front-end RCA
Accurate patient demographics (correct spelling
of name, middle initial, address, phone number,
date of birth) are collected at registration.
89%
(Color: Yellow)
87%
(Color: Yellow)
92%
(Color: Yellow)
92%
(Color: Yellow)
Insurance is verified and insurance card is
scanned or copied upon initial visit or
admission.
71%
(Color: Red)
68%
(Color: Red)
92%
(Color: Yellow)
75%
(Color: Red)
Required prior authorizations are obtained
before procedures are scheduled.
98%
(Color: Green)
99%
(Color: Green)
89%
(Color: Yellow)
85%
(Color: Yellow)
Patients without insurance or potential high
out-of-pocket costs will be provided information
about the organization’s financial assistance
program at the time of registration.
48%
(Color: Red)
32%
(Color: Red)
30%
(Color: Red)
51%
(Color: Red)
Middle-End RCA
Charges are captured for services provided. 91%
(Color: Yellow)
92%
(Color: Yellow)
85%
(Color: Yellow)
86%
(Color: Yellow)
Clinical documentation is completed within 5
days of patient visit/discharge.
93%
(Color: Green)
96%
(Color: Green)
81%
(Color: Yellow)
81%
(Color: Yellow
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