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Analyze Jack Hartnett leadership behavior based on the Path-Goal Theory Approach with an illustration of appropriate subordinate characteristics and task characteristics. Evaluate TWO (2) reasons why some employees would find it difficult to work for him?

Analyze Jack Hartnett leadership behavior based on the Path-Goal Theory Approach with an illustration of appropriate subordinate characteristics and task characteristics. Evaluate TWO (2) reasons why some employees would find it difficult to work for him?

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Q1. THE CARING DICTATOR By any measure, Jack Harnett the President of Texas based DL Rogers Corp is a successful man. DL Rogers owns 54 franchises of the Sonic roller skating nostalgic hamburger chain, which generate $44 million in revenues for the company. Harnett's restaurants make 18 percent more than the national average, and turnover is incredibly low for the fast food industry, with a supervisor's average tenure at 12.4 years. He knows what he wants, how to keep his employees and how to run his business for high profit. In a management world where everyone will tell you that you need to be soft, be participative, be open to ideas, and empower employees, Jack Harnett appears to be an anachronism. He runs his business on the Sinatra principle: "My Way!" He tolerates little deviations from what he wants, his instructions, and his training. He is absolutely sure he knows the best way, and more than one employee is scared of disagreeing with him. He likes keeping people a little off balance and a little queasy so that they will work harder to avoid his wrath. Harnett even has his own Eight commandments and he will fire those who break anyone of them twice. The last Harnett commandment is "I will only tell you one time" Interestingly, he believes that his style shows that he really cares about his people. Harnett wants to know about his supervisor's personal lives and their financial health and looks for right responses and any signs of reticence to answer questions. Harnett says, "I want them to understand this is not a job to me. This is a lifetime of working together. I want partners who are going to die with me". If you are one of the selected few, you are expected to be loyal and obedient. For all their trouble and unquestioning obedience and loyalty, DL Rogers employees and supervisors find a home, a family, a community and a place to grow. If you have problems with your husband, like Sharon, the wife on one of the DL Rogers supervisors, you can call Jack. He will listen to you, chew your spouse out, and send him home for a while. Harnett says, "I don't want you to come to work unhappy, pissed off, upset, or mad about anything, because I don't think you can totally focused on making money if you are worried. He pays his employees considerably above national averages, plays golf with them, and get involve in their personal lives. Harnett also likes to have fun. Practical jokes, including gluing supervisors; shoes to the floor, are common. But he also works hard. Eighty-hours week are common, and he starts his days earlier than most. He is not above taking on the most menial jobs in restaurants and is willing to show the way, no matter what. His presence, his energy and his unbending confidence in "his way" make converts. Hartnett has created an organization that is consistent and that simplify everybody's life. (Source: The Art and Science of Leadership, Nahavandi, 2015, p. 124-125)
Transcribed Image Text:Q1. THE CARING DICTATOR By any measure, Jack Harnett the President of Texas based DL Rogers Corp is a successful man. DL Rogers owns 54 franchises of the Sonic roller skating nostalgic hamburger chain, which generate $44 million in revenues for the company. Harnett's restaurants make 18 percent more than the national average, and turnover is incredibly low for the fast food industry, with a supervisor's average tenure at 12.4 years. He knows what he wants, how to keep his employees and how to run his business for high profit. In a management world where everyone will tell you that you need to be soft, be participative, be open to ideas, and empower employees, Jack Harnett appears to be an anachronism. He runs his business on the Sinatra principle: "My Way!" He tolerates little deviations from what he wants, his instructions, and his training. He is absolutely sure he knows the best way, and more than one employee is scared of disagreeing with him. He likes keeping people a little off balance and a little queasy so that they will work harder to avoid his wrath. Harnett even has his own Eight commandments and he will fire those who break anyone of them twice. The last Harnett commandment is "I will only tell you one time" Interestingly, he believes that his style shows that he really cares about his people. Harnett wants to know about his supervisor's personal lives and their financial health and looks for right responses and any signs of reticence to answer questions. Harnett says, "I want them to understand this is not a job to me. This is a lifetime of working together. I want partners who are going to die with me". If you are one of the selected few, you are expected to be loyal and obedient. For all their trouble and unquestioning obedience and loyalty, DL Rogers employees and supervisors find a home, a family, a community and a place to grow. If you have problems with your husband, like Sharon, the wife on one of the DL Rogers supervisors, you can call Jack. He will listen to you, chew your spouse out, and send him home for a while. Harnett says, "I don't want you to come to work unhappy, pissed off, upset, or mad about anything, because I don't think you can totally focused on making money if you are worried. He pays his employees considerably above national averages, plays golf with them, and get involve in their personal lives. Harnett also likes to have fun. Practical jokes, including gluing supervisors; shoes to the floor, are common. But he also works hard. Eighty-hours week are common, and he starts his days earlier than most. He is not above taking on the most menial jobs in restaurants and is willing to show the way, no matter what. His presence, his energy and his unbending confidence in "his way" make converts. Hartnett has created an organization that is consistent and that simplify everybody's life. (Source: The Art and Science of Leadership, Nahavandi, 2015, p. 124-125)
(a) Analyze Jack Hartnett leadership behavior based on the Path-Goal Theory Approach with an illustration of appropriate subordinate characteristics and task characteristics. (b) Evaluate TWO (2) reasons why some employees would find it difficult to work for him?
Transcribed Image Text:(a) Analyze Jack Hartnett leadership behavior based on the Path-Goal Theory Approach with an illustration of appropriate subordinate characteristics and task characteristics. (b) Evaluate TWO (2) reasons why some employees would find it difficult to work for him?
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