As a customer of a business company that sells dietary products, you are interested to share your positive and negative experiences or testimonies. Unfortunately, the company does not provide any platform for you or any other customer to do so. Therefore, you have decided to request for the company to develop a Web-Based Customer Relationship Management Systems. List at least ten (10) combinations of the functional and non functional requirements for this system

Q: Write a formal letter to the librarian of your university informing about the torn books in the…

A: To, The Librarian, AKTU University Knowledge Park 3, Greater Noida,(UP) New Delhi   Sub: Regarding…

Q: The newly hired sales person will be expected to deal with complaints from Applied Materials on…

A: Introduction:- Let us try to understand how salespersons deal with customers' complaints concerning…

Q: Would it be right for a store manager to break a promise to a customer and sell some hard-to-find…

A: The given situation presents an ethical dilemma where a store manager faces the choice of either…

Q: Chapter 17 discusses the relationship between involvement, sales personnel, and the likelihood of…

A: Relationship between sales personnel interaction with customers and involvement of the customers is…

Q: It is indispensable that salespeople thoroughly understand their potential customers' wants and…

A: The sales training program includes personal development of ability, skills, and enhancing knowledge…

Q: Please do not give solution in image formate thanku CASE STUDY: INNOVATETECH SOLUTIONS IN THE TECH…

A: A digital startup called InnovateTech Solutions has set out on a mission to deliver innovative…

Q: Your company needs to improve on their CRM system. Explain how your company can effectively apply…

A: Customer relationship management helps the organisation to improve and maintain their customer…

Q: Create a list of probable technical challenges that online buying users may encounter. Identify the…

A: Online buying is the process of Making purchases online platform. It is a virtual place in which…

Q: What type of information would you collect about your customers, and how would you use this…

A: Ans. We know that Customer is considered the king in todays time. So every activity of business…

Q: Coach Carter, the head coach of the Spring Valley football team, takes his players to breakfast…

A: Quantitative research is a study technique that focuses on quantifying the collection and…

Q: To increase referrals, Krona is beginning to develop a new marketing campaign to target a new…

A: Marketing can be defined as a field of business studies which deals with how a company makes its…

Q: Whats the correct strategies of a phone customer service representative

A: Customers are the king of every business and should always be given priority. Happy customers can…

Q: Services Marketing Triangle is a model for understanding the relationship between the company, its…

A: Services are marketed for their consumption on the spot and time when they are produced. The…

Q: What is recommendation for the best solution and is possible to solve the sales and management…

A: Introduction: Any business can experience issues with sales and management, which can have a…

Q: You own and operate a fitness club and have collected information about your clients' individual…

A: Personal information protection has become increasingly important in today's digital age.…

Q: Who owns a customer’s information? Who should profit from it? How would that work?

A: Marketing research is an important activity that aids firms in various ways. It provides answers to…

Q: You are a supervisor in the marketing department. One of your employees works in an Assistant…

A: Fair Labour Standards Act is a federal law that protects the workers from unfair wages or pays…

Q: A company's mission statement should be sufficiently descriptive and include which of the following?…

A: A mission statement usually refers to the company's current business objectives ("who we are and…

Q: Personal selling involves an understanding of how to handle objections of potential…

A: Let's consider a product/service that could be sold through personal selling: a high-end fitness…

Q: In more than 10 sentences, compare and contrast customer needs, wants, and demands.

A: The customer needs and wants are those of customers regarding a particular product or goods or…

Q: What are "free-market principles

A: Free market is an unstructured system of economic exchange and operates the business without…

Q: Create a marketing plan proposal for a business for food waste solutions. The proposal should…

A: In every market there are competitions at various levels in the industry, a good marketing plan can…

Q: One may conceive of an online retail establishment, such an e-commerce site, that would want to keep…

A: To provide an easy purchasing cart experience, eCommerce web websites make use of a mixture of…

Q: Housing and property services category is one of the e-government service preferences, which…

A: E-government (electronic government):  It is also called digital or online government. It consists…

Q: A. Sellers grant credit to customers:      a. During periods of high interest rates to reduce the…

A: A. Sellers grant credit to customers Option A - Granting credit to customers increases overall cost…

Q: Why may it be problematic if email providers read their customers' messages?

A: Email marketing is a type of digital marketing that involves sending promotional emails to a group…

Q: Your friend recently had an unpleasant experience at a local eatery where the service was poor and…

A: The above situation highlights a common dilemma: wanting to voice disappointment while keeping…

Q: You are the Marketing Manager of Domino's Pizza Malaysia. Recently, you have discovered that the…

A: Alternatives to  improve the issues of website navigation : 1. Implement calls-to-action button in…

Q: What percentage of the purchase decision-making process do customers typically complete before…

A: In today's digital age, the purchasing landscape has undergone a dramatic shift. Customers have…

Q: customer relationship management strategies will you use to outperform your competitors on social…

A: A CRM system consists of historical data of the acquired or to be acquired customers and helps to…

Q: How can companies ensure they are providing excellent customer service and what steps can they take…

A: Concept Introduction :- Excellent customer service is the provision of services that are tailored to…

Q: Statement 1: "Your firm has had problems with sales people telling lies to customer. You have hired…

A: Human Resource Management Human resource management (HRM) is the discipline of recruiting,…

Q: explain how listening can be one of the best customer service practices

A:

Q: What is three companies that is known for its great customer service

A: Many companies in the world provide great customer service, so the question has been answered in a…

Q: Imagine a scenario where the head of sales for a luxury automotive brand is venturing into a new…

A: The head of sales for a luxury car business must conquer the challenge of entering a new market…

Q: advantages can customer relationship management provide a business and its clients? Give examples to…

A: While CRM is something beyond an instrument, it depends on PCs to deal with the client connections…

Q: Q2) You have just joined the petroleum production company (PPC) as a new employee. Your prior…

A: Confidential marketing information refers to the core marketing strategy details which the firms use…

Q: People are always looking for a good recommendation for help with household jobs and chores, such as…

A: Based on the provided information, we can identify the following entities and their attributes for…

Q: Many medical specialties have professional societies that offer degrees of membership where the more…

A: Medical specialty societies include tiers of membership, with the most advanced members referred to…

Q: Suggest TWO contributing factors that may make Operational Manager for the Sales in Business…

A: In the dynamic landscape of business development within the realm of Direct Trading Platforms, the…

Service capacity

Service capacity may be understood as a volume that service can be managed while ensuring certain pre-defined quality standards and overall delivery performance. Service capacity management focuses on providing better services to clients and customers as per their demands.