After implementing a plan and giving his sales staff specific sales targets to achieve each month, Jeremy has found they waste far less time and their activities are all geared toward servicing customers, finding new clients, and closing the sale. Which benefit of planning is Jeremy seeing in his sales staff? O provides direction O reduces uncertainty O facilitates decision making Ointensifies effort

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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After implementing a plan and giving his
sales staff specific sales targets to achieve
each month, Jeremy has found they waste far
less time and their activities are all geared
toward servicing customers, finding new
clients, and closing the sale. Which benefit of
planning is Jeremy seeing in his sales staff?
O provides direction
O reduces uncertainty
facilitates decision making
O intensifies effort
Transcribed Image Text:After implementing a plan and giving his sales staff specific sales targets to achieve each month, Jeremy has found they waste far less time and their activities are all geared toward servicing customers, finding new clients, and closing the sale. Which benefit of planning is Jeremy seeing in his sales staff? O provides direction O reduces uncertainty facilitates decision making O intensifies effort
Which term is usually associated with the
emotional reaction that can occur when
disagreements become personal raher than
professional?
O a-type conflict
O b-type conflict
O emotion empowerment
organizational disharmony
Transcribed Image Text:Which term is usually associated with the emotional reaction that can occur when disagreements become personal raher than professional? O a-type conflict O b-type conflict O emotion empowerment organizational disharmony
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