a.Identify how society converts a customer’s needs into wants and demands. b. Some loyal customers can be unprofitable, and disloyal customers can be profitable. Which customers should acquire and retain iPhone? c. Marketing management orientations are the guidelines under which organizations design and carry out their marketing strategies. How can different organizations apply these orientations in order to set their marketing strategies?

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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a.Identify how society converts a customer’s needs into wants and demands.
b. Some loyal customers can be unprofitable, and disloyal customers can be profitable.
Which customers should acquire and retain iPhone?
c. Marketing management orientations are the guidelines under which organizations
design and carry out their marketing strategies. How can different organizations apply
these orientations in order to set their marketing strategies?

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